Business ProfileforRumsey Construction & Restoration

I unfortunately experienced a house fire in 08/2021. I was advised by my local adjuster to contact a full restoration company that left a card on my door when they saw the fire damage. During the initial meet, there were quite a few side/private discussions between the Rumsey reps ****** and Raja). I signed a work order to get repairs started. Mitigation was supposed to be the removal of all smoke from the home and chemical wall cleaning. Instead, it only involved a machine being placed in my living room to draw out the smoke and few few swipes on my walls which still had dirt and debris. This took place for ~week. Upon signing documentation to move on to repairs, I was told that mitigation would be ~$7k which I thought was already high. The invoice ended up reflecting ~$38k owed. They explained that all walls were chemically cleaned. I went there and took pics to discover that was not the case and the point of origin of the fire, still had charred wood and still smelled like smoke. Burnt debris was left outside and in my closets. To add injury to insult, one of a Rumseys workers used the (non operational at the time) toilet in my master bath and left an obscene amount of ***** matter in the toilet for what I believe was a week. Later when addressed about when repairs would start, I was given the run around of delays. Rumsey supervises ************** who handled my contentsNOTHING was inventoried properly, pieces were broken, missing or unaccounted for and somehow my children clothes, toys, some trash and misc. items were stored in the shower while waiting on repairs??! The clothing and electronics *** referred by Rumsey, ERS, took my belongings w/out my initial consent and lost a few. ERS ended up returning my belongings for another *** to handle and Rumsey backed out of repairs due to my insurance company not wanting to play ball. Which left me with a big bill, no repairs yet and in need of a new contractor. I recommend you get family referrals during a fire