Business ProfileforRenewal by Andersen of the Carolinas

This company is the worst company I have ever dealt with--they disrespected me and my home, did a terrible install job, and have no care or concern for the customer. For a huge investment of almost $30,000 this is a joke--I had numerous quotes from other contractors that could replace my windows and door for less than half and I just want these out so I don't have to deal with this terrible company again. From the start of the job, the team was unprofessional and sloppy. The 2 men that were subcontractors came to my door and the one fellow started walking in, but never said what company he was with or anything, I had to ask him, are you here with Renewal for the windows? Then he said yes. No logo on the vehicle or attire. Then I leave my home open to 3 strangers to get a job done and come home to my thermostat being adjusted and they moved it up--had my heat running high, and multiple lights turned on in the house. Left dirt on the carpet, caulking around the door is messy. I saw a scratch on the door and pointed it out, and *** said oh it's probably from the shipping, acted like he was going to leave it that way. I said are you going to fix it? Then he yelled at the other guy to grab the paint. He didn't do a complete walk through of the windows indoor, I had to ask him to show me how to work the kitchen window. They seemed to rush to get done before 5, even though I was told it would be a 2 day project. Left springs from windows in the kitchen and yard. Huge mess on the front porch. When I asked if they were going to clean it up, *** said you just need to wipe it down. We have wasps coming in our children's window, **** came out and said it looks sealed, didn't really seem to have a solution. Now we have bugs coming in another window and the frame isn't even nailed properly--this is beyond ridiculous. $30,000, it's not worth $0.01. I want these windows OUT of my house and I'll call another reliable, CARING company to do the job right.