Reviews

This profile includes reviews for RKW Residential's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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RKW Residential has 30 locations, listed below.

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  RKW Residential

  6100 Fairview Rd STE 355 Charlotte, NC 28210-4098

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  RKW Residential

  2100 Queens Rd W Charlotte, NC 28207-2710

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  RKW Residential

  910 Walnut Ave Charlotte, NC 28208-4668

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  RKW Residential

  10320 Grobie Way Charlotte, NC 28216-0190

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  RKW Residential

  102 Pullman Ln Mooresville, NC 28115-5400

Review Details

• Review fromRyan C

  Date: 06/04/2025

  1 star
  I moved out of my apartment on April 10th, and as of today, it has been over 60 days with no return of my security deposit. Ive emailed the property management company (RKW Residential) six times with no response. They did send an itemized list of deductions, but no actual refund has been processed or mailed.This seems to be a recurring issue based on other reviews, and it raises serious concerns about their business practices. Tenants should not have to chase down money that legally should have been returned within 30 days (or 60 days at most, depending on state law).I would strongly advise potential renters to think twice before leasing through this company. The lack of communication, accountability, and respect for legal timelines is unacceptable.

• Review fromTy C

  Date: 03/12/2025

  1 star
  I do not recommend Accent Brier Creek, as it is abundantly clear that they rushed to get tenants in the units without ensuring the units were move in ready. I have been finding issues with my unit nearly every week since moving in late January. I have only been here for 2 months and have had to submit multiple maintenance orders for 11 different issues including improperly installed doors, messy paint application, broken closet light, broken bathroom sink, and more. I find new problems every other day. There is also trash outside near the entrances and pool gate area because whoever they hired for Valet Trash is terrible at their jobs. The most serious issue, however, was the improperly installed blinds, which fell on me and resulted in me sustaining a concussion. I was told that prior to me moving in, a walk-through would be conducted of my unit; however, considering all the issues with the unit since moving in, it has been made clear that a proper walk through had not conducted. I had to take weeks off of work to heal from my concussion and lost out on over $5,000 worth of income and was left with an $8,000 ER bill. I was looking forward to making the most of the move-in special I received for February, but instead of being able to enjoy having a month of free rent, I am now in debt due to Accents negligence. They then had the audacity to send me a Late Letter for not paying my March rent on time, even after I informed them I had been out of work for weeks due to sustaining a concussion after the blinds fell on my head. My ability to work has been impacted, I havent been able to sleep without the aid of sleep medication since the incident, my head hurts all the time, Ive been breaking out in stress hives, and I feel Accent will continue to drag their feet until I either give up or they find a reason to evict me.

• Review fromLui T

  Date: 08/18/2024

  1 star
  To Whom It May Concern I am writing to express my absolute disgust and fury over the outrageous and indefensible actions taken by ******* [Last Name] of RKW Residential, which have led to the complete destruction of my life. The events that have transpired are not only beyond comprehension but also an utter disgrace to any sense of decency and legality. Grave Misconduct and Abuse of PowerJessica espinozain an appalling display of arrogance and malice, falsely presumed that I was incapable of continuing to live in my home following the tragic death of my boyfriend, [Boyfriends Name]. Her assumption was not based on any factual evidence but rather on a prejudiced and baseless belief that I, a grieving person, was suddenly unfit to manage my own affairs.Instead of following any ethical protocol, ******* [Last Name] chose to fabricate lies and manipulate the system to force me out of my home. She orchestrated a despicable plot, providing false testimony that led to my wrongful detainment under the ***** Act. This was a deliberate act of cruelty, designed to strip me of my rights, dignity, and everything I hold dear.Violation of My Rights:On [april], armed with nothing but Jessicas lies, officers from [Name of ****************** stormed into my home, treating me like a criminal in my own residence. Without any just cause or proper investigation, they dragged me away and locked me in a mental health facility for seven excruciating days. This was not only an illegal detainment but an inhumane attack on my very being.During this time, ******* ********] and her associates moved swiftly to evict me from my home, leaving me homeless, jobless, and destitute. The sheer audacity and callousness of these actions are beyond words. ******* [Last Name] not only abused her position but did so with a level of cruelty that is nothing short of monstrous.Irreparable

• Review fromAnna D

  Date: 06/03/2024

  1 star
  I moved into ************* ****** Nc managed by RKW 5/13/24. The amenities that are included in the rent are not available to the consumer. I have paid for cable and internet and spectrum states they are waiting on apartment mgmt to add me to bulk sales every day I've called. I've spoken to the girls in front office of apartment complex however no one is fixing the issue!No one answers the phone in front office nor do they call you back. It has now been 3 weeks without the service I'm paying for monthly. The *********** boxes are not completed and the pool is not finished and we keep hearing inconsistent stories of when things will be complete. I've tried to contact Rkw residential to no avail. It doesn't seem lawful to pay for cable and internet and still not be receiving. Neighbors around me have gotten it in 4 days!

• Review fromTee W

  Date: 12/22/2023

  1 star
  Since RKW took over ************* I have been subjected to ongoing harassment, discrimination, and intimidation and after filing my 1st and only noise complaint and concerns about stolen packages on 12/10/23 I received a round-a-bout cease and desist via a Notice to Cure for having drapes on my patio. They first described my drapes as unauthorized alterations and now they are stating that the fire **** deemed them a fire hazard whereas thats yet to be confirmed as true from the department and there are no state laws or city ordinances that validate this accusation. I also observed (to this day) several other tenants with drapes, curtains, decorative items small and large but only my thin plain cloth drapes are the problem? ****** ignored my emails and only responded when I sent a certified letter. I specifically indicated that email/written correspondence is requested as a reasonable accommodation and she ignored this and insisted on meeting me in-office. I am disabled with numerous unpredictable ailments. The following month they refused my rent payment by lying to me and a police officer about receiving it. I am also a DV victim and have concerns that theyve colluded with the predator due to certain other things that have occurred. Not only have I been subjected to their mistreatment but 3 other residents have harassed me or stalked me in some way and I no longer feel safe here. I cannot even sit in my vehicle without a random resident staring me down and taking photos of me. I have not done anything that would necessitate the treatment Ive experienced from anyone here. I just wanted a safe place to live where the abuser couldnt find me and they are now threatening to evict me DURING THE HOLIDAYS. They charge junk fees for online rent payments and the only alternative is in-person payments, but I'm unable to speak with the leasing office only their Atty. I have evidence of everything in the event they LIE or try to manipulate the truth or gaslight me.

• Review fromKhami O

  Date: 09/19/2023

  1 star
  If I could give ZERO stars I would. My home is infested with mold. I am 9 months pregnant with 2 young daughters living here. I have reached out to the property manager multiple times and she is rude and never at work. I have called corporate to which theyve ignored me multiple times. Do not move into any RKW property because they have a hard time at doing their simple jobs efficiently.