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          Find a Location

          Portrait Innovations has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Portrait Innovations

              2016 Ayrsley Town Blvd Ste 200 Charlotte, NC 28273-4198

            • Portrait Innovations

              9709 Sam Furr Rd STE A Huntersville, NC 28078-4916

            • Portrait Innovations

              401 Cox Rd Ste 178 Gastonia, NC 28054-0661

            Business ProfilePortrait Innovations

            Portrait Photographers
            Multi Location Business

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            Additional business information

            Additional Info:
            Mail sent to the business on 10/01/2021 was returned by the U.S. Postal Service.
            See all additional business information

            Contact Information

            2016 Ayrsley Town Blvd Ste 200

            Charlotte, NC 28273-4198

            (704) 499-9300

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Portrait Innovations has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Portrait Innovations

                2016 Ayrsley Town Blvd Ste 200 Charlotte, NC 28273-4198

              • Portrait Innovations

                9709 Sam Furr Rd STE A Huntersville, NC 28078-4916

              • Portrait Innovations

                401 Cox Rd Ste 178 Gastonia, NC 28054-0661

              Location of This Business
              2016 Ayrsley Town Blvd Ste 200, Charlotte, NC 28273-4198
              BBB File Opened:
              12/23/2002
              Alternate Business Name
              • Portrait Innovations, Inc.
              Business Management
              • Ms. Jessica, Supervisor
              • Mr. John Grosso, President
              • Ms. Jazmine Trujillo, Customer Service Manager
              • Mr. John Grosso III, Vice President
              • Mr. John Davis, Vice President
              Contact Information

              Principal

              • Mr. John Grosso, President

              Customer Contact

              • Ms. Jessica, Supervisor
              • Mr. John Grosso, President
              • Ms. Jazmine Trujillo, Customer Service Manager
              • Mr. John Grosso III, Vice President
              • Mr. John Davis, Vice President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/31/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              BBB unable to locate business
              I have multiple CDs of photos that are encrypted through the Portrait Innovation software. These photos were purchased with the promise from the business that additional prints could be made at any time. Business is no longer in operation and therefore, they need to provide a means to print these pictures. Even if it means selling proprietary software for customer use. I understand ********************** is bankrupt but these photos are priceless to customers.
              Read 2 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Crystal C

              11/06/2021

              How do I get my pictures off a cd that I purchased and now they are closed down. This isn't right.

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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