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Find a Location

East Charlotte Nissan has 1 locations, listed below.

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    Business ProfileforEast Charlotte Nissan

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/2012

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6901 E Independence Blvd, Charlotte, NC 28227-9418
    BBB File Opened:
    12/21/2005
    Years in Business:
    18
    Business Started:
    8/23/2005
    Business Started Locally:
    8/23/2005
    Business Incorporated:
    5/25/2005
    Accredited Since:
    11/13/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    100
    Alternate Business Name
    • TT of Independence, Inc.
    Business Management
    • Alex Zyczkiewicz, General Sales Manager
    • Mr. Terry Taylor, President
    • Mr. Bob Cramutola, Operations Manager
    • Ms. Brittany Hildreth, Controller
    • Mr. Ollin Dunford, General Manager
    Contact Information

    Principal

    • Mr. Terry Taylor, President

    Customer Contact

    • Alex Zyczkiewicz, General Sales Manager
    • Mr. Terry Taylor, President
    • Mr. Bob Cramutola, Operations Manager
    • Ms. Brittany Hildreth, Controller
    • Ms. Cammie Bryant, Receptionist
    • Mr. Ollin Dunford, General Manager
    Additional Contact Information

    Fax Numbers

    • (704) 535-3177
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    This dealership posted a vehicle on their website with a discount of $3792 making the advertised price $35,000 for the used 2021 Palisade. When we called to confirm this item and then drove the hour to the dealership wehad to wait around for another hour or so. Then they finally provided cost details where they added a line item for delivery and prep fee of $3748. When asked what this fee was they stated it was for initial delivery months prior to their dealership and for tint they added when they bought the vehicle from the previous owner. This was additional to the dealer fee and normal taxes, tag and title fees. After wasting our time (4hours) and showing they werent going to budge on their deceitful tactics we walk out. They stopped us in the parking lot and said youre already here and gave us a slightly better offer that was still $2,597 higher than it should have been and we caved. On the receipt they charged us $37,597 instead of the $35,000 advertised. We love the car but feel burnt out and tricked.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William B

    1 star

    01/20/2024

    Stay away from East Charlotte Nissan. The sales department is unprofessional. The finance department puts hidden charges that you didnt agree to in your final paoerworfand the are thieves and crooks. I will never do business with them agaiin. I will also steer all friends and family away from this disgraceful business operation. BUYER BEWARE THEY WILL S**** YOU OVER WITH THEIR BUSINESS PRACTICES!**********

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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