Customer ReviewsforEast Charlotte Nissan

Stay away from East Charlotte Nissan. The sales department is unprofessional. The finance department puts hidden charges that you didnt agree to in your final paoerworfand the are thieves and crooks. I will never do business with them agaiin. I will also steer all friends and family away from this disgraceful business operation. BUYER BEWARE THEY WILL S**** YOU OVER WITH THEIR BUSINESS PRACTICES!**********

Please If you purchase here pay attention First, the sales man ***** the best salesman I've dealt with in years. Ask for him, he listens, and actually pays attention. He is the only reason it's not 1 star. If I could separate these two, he would be 5 stars.Now, the one above him, watch out. I quote, he said, "the bank will accept what i tell them is on the vehicle" They add packages that are not on vehicle. Like using the wording, tow package ready. To charge for a tow package. He said there was a touring package, which has a moon roof. I belive I should have been able to see a moon roof on the vehicle. He also would not walk out to the vehicle with me and go over the add-ons they were charging for. They are trying to charge for around **** in accessories that was not there. Someone who doesnt know yhe differnce in accessories wouldnt know this either. There is alot of problems with this person, a sales manager I believe.

I went into the dealership to get a price on a Nissan Altima to lease. I sat down with the salesperson he took my contact information and asked if I would like to test drive the vehicle; I, in turn, stated no as there is no need just looking to get price information. He told me hold on he needed to go to his Manager; this is a typical ploy that they do. The manager came over introduced himself and told me that I needed to test drive the vehicle or else he cannot give me the pricing on the vehicle; this is their policy. I gave him a piece of my mind and walked out.In all of my years buying and selling my vehicles I have never ever been told this. This is unacceptable and an unethical tactic. I find this offensive and misleading and discriminating in many ways. I will be lodging a complaint with Nissan Corporation and the ************************ in Charlotte. This is illegal to do this to anyone that is requesting pricing information. People all over the country buy vehicles without test driving. have you ever heard of Carvana and Vroom? Have you ever heard of someone buying a vehicle online? I would not recommend buying a vehicle from this dealership as their tactics and methods are unethical and untrustworthy.