Reviews
This profile includes reviews for Morris-Jenkins's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 844 Customer Reviews
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Review fromShane A
Date: 09/27/2025
5 stars****** did a great job on our winter maintenance. He was very thorough and explained everything in detail. He was very nice and personable. Thank you!!***** ******Review fromLinda H
Date: 09/26/2025
5 stars***** was a lifesaver for me tonight. I am so glad that Morris Jenkins work until midnight. ***** was so nice and caring and considerate of my concerns for my home. He found where the leak was coming from and assured me it was not my hot water heater. Thank you so much *****.Review fromUna T
Date: 09/26/2025
5 starsThe *** team came to our home within a couple of hours of my first contact. They identified the problem and got right on it. It was a major repair/installation but their team were professional and efficient. Thanks to **** for identifying the problem and solution, and the ***** and his co-technician for the installation. This is our first experience with Morris-Jenkins and their service service was nothing less than outstanding.
Morris-Jenkins
Date: 09/27/2025
Hey Una! This is a review we will need to highlight and print off and framed for our office to see!! We can't even put into words how this type of satisfaction makes us feel, we really strive to make it as easy as possible on you, as fast as possible and to give the best service as possible. ****, ***** and the team here are very glad to know this is how you felt and I assure you in the event you need us for anything else--we will deliver the same 5-star experience then as well! Thank you for choosing Morris Jenkins and please have a great day!Morris-Jenkins
Date: 09/27/2025
Hey Una! This is a review we will need to highlight and print off and framed for our office to see!! We can't even put into words how this type of satisfaction makes us feel, we really strive to make it as easy as possible on you, as fast as possible and to give the best service as possible. ****, ***** and the team here are very glad to know this is how you felt and I assure you in the event you need us for anything else--we will deliver the same 5-star experience then as well! Thank you for choosing Morris Jenkins and please have a great day!Review fromMelissa L
Date: 09/26/2025
5 stars****** with Morris Jenkins was able to fix my electrical issue after most companies have gone home for the day! ****** called to say he was on the way, arrived at the scheduled time, and quickly went to work solving the problem. Not only was he very professional, but he was personable as well. I especially appreciated how he went the extra mile to make sure we were safe. We are so happy with the service ****** provided.Morris-Jenkins
Date: 09/27/2025
Hey there *******!! We are thrilled to get this kind of feedback, so we will surely pass along your feelings about ******** visit to your home! We come out with the expectation to have this exact type of visit and your satisfaction means a lot to us as a company In the event you happen to need us for something else, please do not hesitate to reach out so we can come solve it again!Review fromWarren H
Date: 09/25/2025
5 starsMy Morris Jenkins tech, ******* *******, was on time, professional and personable. He got right to work and serviced both of my ************* and inspected my crawl space, which I didnt know he was going to do. He identified a fungus issue with mushrooms growing in the crawl space, indicating a moisture problem. He provided me with photos and options to address the issues. I am grateful that he made me aware of these issues before it got too far. I appreciate how diligent Braydon and other techs from this company are when it comes to caring about my homes welfare. This is why I am a Priority Advantage member. Thanks, Braydon!Morris-Jenkins
Date: 09/26/2025
Hey ******! We're so happy to hear that Braydon provided you with prompt, professional, and personable service. It's great to know he went above and beyond by inspecting your crawl space and identifying an issue before it became a bigger problem. We take pride in our technicians being thorough and truly caring about the homes we service. Thank you for your review and for being a part of the Morris Jenkins family!Review fromSasha N
Date: 09/25/2025
5 starsOur city water service pipe broke and we discovered the problem late in the afternoon. I contact Morris-Jenkins and they sent a technician the same evening to help diagnose the problem and suggest repair options. Today the utility lines are all marked and we were informed the repair will begin in the morning. Ill update once the repair has been done, but so far we are appreciative of ****** ******* fast response.Morris-Jenkins
Date: 09/26/2025
Hi Xiaoxia! We are thankful that you chose us for your HVAC, ********************* needs! We look forward to getting that repair taking care of for you as quick as possible! We'll see you soon!Review fromTravier R
Date: 09/25/2025
1 starI had my A/C replaced by Morris-Jenkins in June, and unfortunately, it was a very disappointing experience.The salesman, *****, quoted me $11,000 for parts and labor and assured me I would also receive a $300 rebate from *********** and a $2,000 tax credit. That offer was a big factor in my decision to move forward but I later found out that neither the rebate nor the tax credit applied to my situation. It felt like something that was just said to close the sale.When I called to bring this up, Morris-Jenkins told me they would make it right by sending me a $300 check. After waiting almost a month with nothing received, I called back and was told there was no record of a refund on my ********** make matters worse, when my system was inspected (as is required after installation), I was informed that the unit was a potential fire hazard due to faulty installation. Morris-Jenkins did eventually come back to fix this issue, but it should have been done correctly the first time not months later after I had already been running the system.Ive used Morris-Jenkins in the past with no issues, which is why I trusted them with such a big purchase. But after this experience, I regret that decision. Its frustrating to see a reputable company resort to misleading sales tactics and poor workmanship.Review fromChris C
Date: 09/25/2025
5 starsPre-season system checks with Morris-Jenkins are always money well spent. Thoroughness and professionalism of techs is always there and today was no exception. Had the pleasure once again of having ******* *. taking care of us today. Its the great service and great people like ******* that keep us with ***. ***** *. **********Morris-Jenkins
Date: 09/26/2025
Hey *****! Thank you so much for your kind words and continued trust in Morris-Jenkins! We're so glad to hear that your pre-season system check went smoothly and that Jourdon G. delivered the thorough, professional service youve come to expect from us. We appreciate your review and for being a part of the Advantage family!Review fromCaron L
Date: 09/25/2025
5 starsProfessional, experienced, explained everything so I could understand. Kudos to Richard Greene diagnosed plumbing leaks and repaired with expertiseReview fromBob F
Date: 09/24/2025
5 stars**** was amazing. As they all are. Never had a bad crew member.Morris-Jenkins
Date: 09/25/2025
Hey ***! Great to hear **** was just as amazing as everyone else we've sent out. Thanks for the review!
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