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          Find a Location

          Belk has 109 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Belk

              2801 W Tyvola Rd Charlotte, NC 28217-4500

              BBB Accredited Business

            • Belk

              7115 Northlake Mall Dr Charlotte, NC 28216-1938

              BBB Accredited Business

            • Belk

              All Northeast Florida Locations Jacksonville, FL 32225

            • Belk

              1350 Bonita Lakes Circle Meridian, MS 39301

            • Belk

              Savannah Mall Savannah, GA 31419

            Business ProfileBelk

            Department Stores
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2801 W Tyvola Rd

            Charlotte, NC 28217-4500

            Get Directions
            Visit Website
            (704) 357-1000

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.18/5

            Average of 71 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            406 complaints closed in last 3 years

            134 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/1949

            Years in Business: 136

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Belk has 109 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Belk

                2801 W Tyvola Rd Charlotte, NC 28217-4500

                BBB Accredited Business

              • Belk

                7115 Northlake Mall Dr Charlotte, NC 28216-1938

                BBB Accredited Business

              • Belk

                All Northeast Florida Locations Jacksonville, FL 32225

              • Belk

                1350 Bonita Lakes Circle Meridian, MS 39301

              • Belk

                Savannah Mall Savannah, GA 31419

              Headquarters
              2801 W Tyvola Rd, Charlotte, NC 28217-4500
              BBB File Opened:
              11/1/1980
              Years in Business:
              136
              Business Started:
              5/29/1888
              Business Incorporated:
              11/20/1997
              Accredited Since:
              12/1/1949
              Type of Entity:
              Corporation
              Number of Employees:
              1500
              Alternate Business Name
              • Belk, Inc.
              • Belk Department Stores
              • Belk.com
              • Belk Stores
              Business Management
              • Ms. Armani Felder, Manager of Customer Care
              • Ms. Shaina B. Hall, Corporate Officer
              • Mr. Donald L. Hendricks, President/CEO
              • Mr. William R. Langley, CFO
              • Mr. Peter Mirandi, Controller
              Contact Information

              Principal

              • Ms. Shaina B. Hall, Corporate Officer
              • Mr. Donald L. Hendricks, President/CEO
              • Mr. William R. Langley, CFO
              • Mr. Peter Mirandi, Controller

              Customer Contact

              • Ms. Nicole Davis, Customer Relations Specialist
              Additional Contact Information

              Fax Numbers

              • (704) 357-1947
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              406 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/04/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              My Belk credit card was closed while I was deployed, which negatively affected my credit. I mailed them a copy of my orders and requested that the account be reopened, referring to USERRA, however after multiple attempts to contact them via phone and mail, they declined.I want my account restored.
              Read More
              Read 405 More Complaints

              Customer Reviews

              71 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Anita G

              09/12/2024

              I returned a pair of earrings to corporate, they received them back on September 3rd, signed in by PresleyI have called them 3 or 4 times about my credit. Second call I was given a case number. Yesterday I didnt get any answers to my questions from ********, who told me she would have a manager call me back but no one called me back. I called this morning and spoke to ******* , no satisfaction BUT I got another case number. I got the run around again. They will look into it. The First case number was second case number ******* order number was I first took them back to the store and I was told I had to get authorization, which I did. I did everything I was suppose to do and as I told *******, you immediately got my money when I ordered these and now you have had your merchandise since September 3rd and I want my money. Is this proper procedure?
              Read 70 More Customer Reviews

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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