Reviews

Review Details

• Review fromamanda r

  Date: 07/11/2025

  1 star
  ***** this property management at all cost. They are the reason I will NEVER live in another HOA again. Absolutely disgusting behavior from them and their rep. ***** at all cost. They do NOT work for the residents they only work for the board and have made that CLEAR

• Review fromAnne F

  Date: 02/14/2025

  1 star
  Cusick is the management company for my community. Every quarter I send in my payment on the 1st or 2nd of the month it is due. It takes at least 10 to 15 days to post (risking incurring a late fee). I called about this and was told nothing could be done other than setting up a automatic debit with a "convenience fee". Totally unreasonable and unacceptable!!!

• Review fromGeorge G

  Date: 05/17/2023

  1 star
  ******************* called me for a hearing to show me she is the boss , was no reason for the hearing any way . I showed up for the hearing BUT nobody showed up from Cusick ?!!!Horrible company no ethics no respect to homeowners who pays their salaries

• Review fromCarl R

  Date: 04/19/2023

  1 star
  Has been an absolutely horrendous experience with Cusick, they ruin communities. Today their tattle take car called the police on me because my kid was playing on the back patio with her dog and all the windows and doors open but I wasn't "in the immediate area" because I'm working on my yard Then they blamed the neighbors, blocked me on social media, and ***** Cusick called me demanding I take the post and any negative comments toward them down.

• Review fromPauline B

  Date: 02/18/2023

  1 star
  In regards to Complaint no. ********, Cusick stated that Cusick did not enter into a contract with me or provide me with a product or service. A statement that is absent of fact, as noted by the payment booklet Cusick sent to me as the images below reflect. Cusick even gives their web address so that I can register at the Cusick site to make my monthly payment. Because Cusick is in fact handling my money, the question regarding the ****************** post is not only a logical one. So the question remains whose handling my money? How does Cusick vet their employee's? It appears that the employee in this article was a known felon. Does Cusick do background checks on employee candidates? After the incident below, what if any steps has Cusick taken to assure no other employee's have a criminal history?.. The following article referenced below is from the ******************. As a result of the article the question is: How does Cusick vet their employee's? It appears that the employee in this article was a known felon. Does Cusick do background checks on employee candidates? After the incident below, what if any steps has Cusick taken to assure no other employee's have a criminal history? WOMAN ARRESTED ACCUSED OF STEALING $90,000 ...******************** May 24, 2019 ***********************************, 31, was an employee at Cusick Community Management, the company says she stole $90000 from them.Cusick states that they did not enter into a contractual agreement with me or provide me with a product or service. Copies of the coupon payment slips sent directly to me by Cusick reflect Cusicks statement is false. DONT USE CUSICK AS DOCUMENT BY THE CHARLOTTE ******** THIS COMPANY HIRES KNOWN FELONS, DONT HIRE THIS COMPANY **************** IS CORRECT IN HER 8-30-22.

  Cusick Community Management, LLC

  Date: 02/22/2023

  We did hire *********************************** from another local management company. She did commit fraud against one of our communities and we are the ones who found the fraud, brought it to the attention of the board and prosecuted her to the full extent of the law in spite of that process bringing us some unwanted publicity.We now do extensive background checks even on employees who come from other local management companies.In addition, after the incident we hired an accounting firm to evaluate our internal control processes and have incorporated all recommendations made to include additional safety measures to guard against this type of issue.Lastly, as no system is 100% fool proof we have always carried more than adequate insurance coverage.and the *** in question was made whole.