Business ProfileforCarolina Association Management

Carolina Association Management (CAM), Faires Farms HOA, in Charlotte, NC is absolutely the most unprofessional and dishonest company I have ever had the misfortune to deal with. The owner and the property manager are extremely slack in their response time to HOA members' complaints. They have a no care attitude as in "Hurry up and wait." The Board Members are just as bad. They are mostly members in "name only" and go around the HOA spying on homeowners and turning them in for minor infractions. Furthermore, these same Board Members get away with the same infractions that they report to the property manager. Proof: I know ALL of the Board Members names and home addresses. I have driven to each one to check them out. Not to my surprise, ALL Board Members had in common the same violation (plus others): roll out garbage cans. One Board Member even has his roll out garbage cans stored in front of his garage door; the rest have their cans on the side of their houses. I have proof. Photos were taken. According to HOA rules, roll out garbage cans are to be stored out of sight from street view. These 5 Board Members are not fined and their roll out cans have been in violation of HOA rules for many, many years. Here is another example of CAM's discriminatory and illegal actions: A neighbor was fined over $1000 for a car parked on a small section of grass and several shrubs were in need of trimming. Directly across the street, the house there had the same violations; however, that homeowner has not been fined. The HOA members have seen this type of discrimination time and time again. Also, when CAM sent out a 2021 Proposed Budget, the HOA members were being assessed to pay for SOCIAL COMMITTEE expenses of $300 (Welcome Committee) and $500 (Other) for a total of $800. CAM was asked to remove these 2 items since no one living here has ever had any contact with a Welcoming Committee and HOA members do not wish to provide FREE food and entertainment for CAM associates. No response about this yet, which I might add is typical of this company's cavalier attitude when it comes to Customer Service. We HOA members are constantly in contact with each other and are formulating strategies and legal advice on what needs to be done with CAM.