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Business Profile

Lending Tree (upfront fee scam NOT affiliated with Lending Tree, LLC.)

This business is NOT BBB Accredited.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/27/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3/27/2025, I received a call from a number with a 321 area code (*******) from a man claiming to be from Lending Tree stating that I could apply for a loan and wanted some information from me. I told him I wasn't interested and to please take my name off his call list. He did a complete *************************** saying that I had applied and I would have to pay a cancellation fee. I told him I had done no such thing. He got more irate and very belligerent saying they would take legal action. I advised him that what he was doing was illegal and he could be sued (for FTC violations or whatever)...and then I hung up (I was in a public place and didn't want to continue the conversation) with him yelling at me...As soon as I hung up, I got a text from the same number with just a photo/screenshot of a chart with a payment schedule example. I responded by saying continuing to reach out to me is a definite violation of my request to not be contacted....and that I would be filing a complaint

  • Initial Complaint

    Date:10/01/2024

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It was yesterday i had entered in to get a loan the offer was good and it was ok in my eyes to go ahead with it do you know they made me for the loan try to take the money off my card they sent me and when i told them that i couldn't they got upset and made me walk to another store i feel dumb for even believing in them scam never never have i been in trouble with my bank i am in big trouble and had this account for over ************************************************************************************************ again

  • Initial Complaint

    Date:07/22/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was told due to being a non secure loan, I had to purchase a payment protection insurance for ****** dollars and ****** would be reimbursed back. I went to ******* to send them the money, when I looked in my account they had taken ****** & the other half wasnt reimbursed.When I told them to cancel the application, they said it was a fee for ****** to cancel it. I told them to email me the break down of the fees for the cancellation they said no until I paid the money. The gentleman was very condescending and keep say I was dumb, I kept telling him to email me the information he kept saying to pay ******.He stated now you just compromised you account and were going to take your money. I never signed anything, just answered the normal question when you do a loan on phone.Please help I dont want to loose anymore money

  • Initial Complaint

    Date:07/12/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people have been getting ahold of me today. Trying to get me to take a loan for $5000 with no credit check or nothing period they are trying to scan me. I already send them a copy of my license because I know the name ****************** 2 was good but I didn't know they were closed but something didn't feel right so I decided to check on it and that's what they're doing. I sent you a picture of there? Phone number and my I. D.

  • Initial Complaint

    Date:06/30/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had applied for a few online personal loans. I was contacted by someone claiming to be a representative of lending tree. They stated the loan was approved for ****. Monthly payments of 150 were to be made by me. I was told that because I had unestablished credit I was required to make my first loan payment in advance. I signed loan papers. I didnt have the money in my cash app account for my first bill. I told him Id contact him when I had it. 2 weeks later Id forgotten about it but he called to inquire about the payment and my collection of the loan. He had me buy bitcoin with 140 from my cashapp. I sent it to the wallet Id hed sent prior. Some time went by and he informed me that I was ti **** insurance on the loan and he needed an additional 140 to release the loan. Same process again. I have received nothing.

    Business Response

    Date: 07/05/2023

    LendingTree is an Online Marketplace that allows consumers to compare financial products. LendingTree does not originate loans or render credit decisions. Our goal is to match consumers with lenders in our network and for those lenders to provide competitive loan options for the consumer.LendingTree would not directly request to access any personal or banking information or tell the consumer they are approved for a loan. Any communication regarding pre-qualified loan application and/or loan approval letters sent to the consumer would have come from one of our network partners with whom the consumer was matched through from their initial requests through LendingTree. For a list of our network partners please go to:*********************************************************.
    The consumer complaint received appears to be a potential LendingTree impersonation fraud. In addition, LendingTree employee database shows no record of a ***************************** ever being employed by LendingTree. The consumer should cease all contact with the impersonator immediately. We recommend the consumer contact their local authorities to notify them if they have been a victim of fraud and need further assistance on how to handle the current situation. The consumer should also alert the credit bureaus of any potential suspicious activities on their credit report.

  • Initial Complaint

    Date:12/20/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Literally same SCAM just happened to me ( I never thought I would ..but desperate times).I filled out a pre-approval for a personal loan with another company. The next morning I had tons of ************** from multiple companies. LENDING TREE seemed the most legit (an email confirming eligibility for 10k). A Rep called & sent me a "Verification Form" to verify my banking info : Account#, Routing# AND Personal Id/ Login. When I questioned him about it he was very calm-- said I shouldn't do anything I'm not comfortable with...when I almost hung up he said usually when people hesitate it's because it's not their Banking info.I decided to take a chance **He said they needed to deposit the money directly into my account since I had bad credit...so they'd go the backdoor route without running my credit. But this deposited money would be reported to credit bureau to boost my score. I submitted the form...he said he'd review & call back. Which he called back immediatly --. They knew I'd received a 2nd SECURITY CODE VERIFICATION for my bank. He asked me for it , I provided....then with "bad news" I wasn't approved for the loan directly (DUE TO BAD CREDIT WHICH THEY ASSURED ME WOULD NEVER BE AN ISSUE FOR ME) but to help me they'd place a small confirmation amount in my account BUT I'D HAVE TO GO TO ******* WITH A BARCODE THEY EMAIL ME TO SEND THE MONEY BACK!!My entire account was compromised ...I had to get a new one & set up all my automated payments. It also meant I had to go through re-confirmation processes to re-link my external accounts. I WAS ALREADY HURTING WITH LITTLE ACCESS TO MONEY TO BEGIN WITH. Now I have to wait longer to get other external funds as well!!

Lending Tree (upfront fee scam NOT affiliated with Lending Tree, LLC.) is NOT a BBB Accredited Business.

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