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Business Profile

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Doan Solutions

Reviews

Customer Review Ratings

4.31/5 stars

Average of 26 Customer Reviews

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Review Details

  • Review fromLeah B

    Date: 09/27/2022

    5 stars
    Doan solutions really helped me get my student loans together. I really appreciated my representative and how she thoroughly explained each step of the way!
  • Review fromCB M

    Date: 09/27/2022

    5 stars
    Helped out with overall loan amount. Be sure to ask questions if something is unclear. My rep was very helpful in clearing up what I was unsure of.
  • Review fromGregory S

    Date: 09/25/2022

    1 star
    I work a job that overlaps w Doan Solutions business hours. I'm unable to use my phone at work. Neither the first representation nor her boss were willing to email w me but insisted I call even though I repeatedly explained my situation to them. The manager told me it was preferred for me to call. I told her it was preferred for me to email. They also swindled me out of over $900+ for a ******** fee that they weren't going to return until I threatened legal action. Suffice it, they sent me a check. Look out for these guys. They're scammers.
  • Review fromRemy B

    Date: 09/22/2022

    5 stars
    Doan loan solutions really helped me out. ****** my rep, was and is by far one of the coolest and kindest people ive ever had the chance to talk to. If i ever have another student loan, and i need help with it. I know Doan is the place to go. ??
    Im going to miss my main man ****. Hes amazing and deserves a raise! People like him make going through loan payments/process easier and more comfortable. He felt more like a friend, not a businessmen/transaction
  • Review fromAaron L

    Date: 09/21/2022

    5 stars
    They were extremely helpful in explaining how to pay back my student loans and helping me set up for a forgiveness plan.

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