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Find a Location

Surf or Sound Realty has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Surf or Sound Realty

      PO Box 100 Avon, NC 27915-0100

      BBB Accredited Business
    • Surf or Sound Realty

      26204 Rampart St Salvo, NC 27972

      BBB Accredited Business
    • Surf or Sound Realty

      40974 NC Hwy 12 Avon, NC 27915

      BBB Accredited Business
    • Surf or Sound Realty

      PO Box 270 Rodanthe, NC 27968-0270

      BBB Accredited Business

    Business ProfileforSurf or Sound Realty

    Vacation Rentals
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.63/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    27 complaints closed in last 3 years

    12 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/5/2015

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Surf or Sound Realty has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Surf or Sound Realty

        PO Box 100 Avon, NC 27915-0100

        BBB Accredited Business
      • Surf or Sound Realty

        26204 Rampart St Salvo, NC 27972

        BBB Accredited Business
      • Surf or Sound Realty

        40974 NC Hwy 12 Avon, NC 27915

        BBB Accredited Business
      • Surf or Sound Realty

        PO Box 270 Rodanthe, NC 27968-0270

        BBB Accredited Business
      Location of This Business
      PO Box 100, Avon, NC 27915-0100
      BBB File Opened:
      12/15/1997
      Years in Business:
      46
      Business Started:
      1/1/1978
      Date of New Ownership:
      7/13/1992
      Business Incorporated:
      7/13/1992
      Accredited Since:
      1/5/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of C7816 for this business, issued by North Carolina Real Estate Licensing Board. The expiration date of this license is 6/30/2024.

      These agencies may include:

      North Carolina Real Estate Licensing Board

      P O Box 17100

      Raleigh NC 27619

      (919) 875-3700

      http://www.ncrec.state.nc.us

      BBB records show a license number of 0144446 for this business, issued by North Carolina State Corp. Commission

      These agencies may include:

      North Carolina State Corp. Commission

      Old Revenue Bldge. P O Box 29622

      Raleigh NC 27606

      (919) 807-2225

      http://www.sosnc.gov/corporations/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Professional Enterprises of Hatteras Island, Inc.
      • Surf or Sound
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      9:00 AM - 5:00 PM
      Business Management
      • Ms. Xris Wilson, Office Manager
      • Ms. Jessica Szabo, Property Manager
      • Mr. Ben Sproul, Marketing Manager
      • Ms. Wendy Hoekwater, Vice President of Marketing
      • Erin Morgan, Director of Marketing
      Contact Information

      Principal

      • Ms. Xris Wilson, Office Manager

      Customer Contact

      • Mrs. Sherry Schwentker, VP Prop Mgmt
      • Mr. Dale Petty, CEO
      • Mr. Melvin Stone, President
      • Ms. Ann Wood, Vice President of Marketing
      • Ms. Xris Wilson, Office Manager
      • Ms. Jessica Szabo, Property Manager
      • Erin Morgan, Director of Marketing
      Additional Contact Information

      Fax Numbers

      • (252) 995-5840
        Primary Fax

      Phone Numbers

      Customer Complaints

      27 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/27/2022

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I am an owner, sos is the property manager. My complaints are several, not just about there unfair misleading and back handed business and contract policies. It is about the fact that after a disagreement over owner stay dates sos removed my access to the platform. So I have no access to tax, revenue, work orders, reservations, calendar, nothing. They have literally locked me out of my own home. My request is very simple. I want my property removed from their platform completely. All their signage removed from my home completely. This firm does not work for the owner or for the guest they work for themselves, they don't do anything that isn't for their benefit. As such, I have a significant culture clash of their company. I am stunned at the gall they had to lock me out of my own home. It is for this reason that I prohibit them or their agents access to my home unless myself or an authorized agent is present. I would not put even the lowest of the low past these people. I have also complained to the real estate commission. There are plenty of companies with wonderful properties on the outer banks. This is not one of them. Avoid and find somebody else. As an owner, I found their cleaning and their textiles to be below grade. Avoid avoid avoid.
      Read More

      Customer Reviews

      27 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nancy A

      5 stars

      04/22/2024

      Wendy, with Surf or Sound Realty, has been a wonderful delight to work with in arranging my family beach trip for this year 2024. I wasn’t expecting to be going this early in the year, but this home was available and we said: “Let’s do it.” And Wendy was right there and helped me work out all the details. Yay! Thanks so much. Surf or Sound Realty has been our best go to Realty to find the perfect house each year for us. The homes are clean, furnished, and wonderful. Give them a try. You won’t be disappointed. *****

      Local BBB

      BBB of Greater Hampton Roads

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