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Business Profile

Bank

First Interstate Bank
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for First Interstate Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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First Interstate Bank has 166 locations, listed below.

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    Customer Review Ratings

    1

    Average of 14 Customer Reviews

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    Review Details

    • Kathy

      Date: 11/03/2022

      Worst bank I've ever had!!! I trusted them and they let me down big time and I lost $20,000!!! Thanks a lot fraud team for your amazing work!!!!!!! NOT. SCAMMED OUT OF $20,000 AND THEY WON'T BACK IT. THIS WAS MY HUSBAND'S MONEY, HE IS A DISABLED VETERAN AND WE LIVE ON HIS DISABILITY!!!! I WOULD NOT RECOMMEND YOU TO MY WORST ENEMY.

    • David B

      Date: 09/11/2022

      This bank uses a service for their debit cards. If you fall behind on your credit card, your debit card will stop working stopping access to what cash you do have. When choosing a bank, make sure they issue their own debit cards and don't use a debit card service from credit card companies if you don't want your ability to access your cash stopped.

    • Joseph L

      Date: 09/09/2022

      I'm a former Great Western customer, ***************************************** acquired them and sent me notifications they we're transferring my account to their business. This was an old account for me and I live in a state out of network. I called to attempt to close my account and they said I'd have to make an online request. I did. They sent 2 emails affirming my account had been closed. Well a month later I get a call asking when I was going to activate my new card. I say my account was closed one month prior. They transfer me and my account is still open, and further more they will not entertain another request until my account balance is ****. Guess what? I didn't ever activate my card. And AFTER they ascerted it was closed I tossed my old info. So I had to drive 6 hrs to the closest bank to withdraw the money and get it closed. This of course was at my own time and expense. AND they charged me fees. This bank, Of whom I never wanted to even be affiliated with, was terrible about it. In fact I just called to verify my account was closed, it actually was. But to simply get some kind of acknowledgement I started to tell them my story, they hung up on me mid sentence. Stay away.

    • MaryJean V

      Date: 08/20/2022

      My complaint is based on a lost debit card that they cannot replace in less then 3 weeks!! Other banks get you a new card in **** days . Getting necessities like gas and food are impossible without my debit card and they are being very unprofessional about rectifying the situation. Worst bank ever to do business with. Very disappointed this was the financial institution that took over for Great Western at least GW would have had my replacement card out to me by now

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