Reviews

This profile includes reviews for C Spire's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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C Spire has 56 locations, listed below.

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  C Spire

  1018 Highland Colony Pkwy Ste 520 Ridgeland, MS 39157-2089

  
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  C Spire

  2241 Highway 15 N Pontotoc, MS 38863-6832

  
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  C Spire

  414 Main Ave New Hebron, MS 39140-3200

  
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  C Spire

  4507 Denny Ave Pascagoula, MS 39581-5501

  
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  C Spire

  1000 Highland Colony Pkwy Ste 3001 Renaissance Ridgeland, MS 39157-2076

  

Review Details

• Review fromLascandra W

  Date: 06/13/2023

  1 star
  I purchased a IPhone X, which was refurbished, for $300 and some dollars back in February 2023. June 2023 the screen started doing what it wanted to do. I called Cspire to see what could be done and they want me to purchase a new screen for the phone. Times are hard and had I known I could’ve bought a brand new phone for that price, I would’ve purchased from elsewhere. I’ve been with Cspire since 2012 and they give better deals to new customers. If I was a new customer the phone would’ve been $49! They are a rip off to their existing customers!!! I wouldn’t recommend them to anyone!!!

• Review fromChad A

  Date: 06/10/2023

  1 star
  My wife and I was basically robbed by either cspire themself or the employees are thieves. We was told not once but twice that the phones we chose were on them (free) and all we had to pay was the activation fees for both phones. No problem so we paid for and have receipts for the activation fees on both phones. Which I thought was strange the employee said "to make it easier on me" can you pay your activation fees now?
  Because shortly after we paid our activation his computer went down (we had to wait) then he came back and said "we're good to go" but he didn't have our phones, he said we had to pay $120 for sales tax first. I said no your giving these to us there's no taxes. So we decided against the whole deal. But they would not return our activation fees. And they attempted to highjack our old phone numbers as well. Cspire use to be a respectable company but now they steal from you with no goods or services attached to it. That's illegal!

• Review fromTara P

  Date: 06/05/2023

  1 star
  Signed up for service was told service was available and techs would be out in a week or so to mark the lines. Techs never showed up. Called over the weekend and they said yes your install will be Monday at 8. Mind you, we have already waited almost 2 weeks. At 10AM on Monday still no show on the techs so we called and were only told at that point service was not available! I work from home and this was completely unacceptable. If we had not called they obviously were not going to tell me anything and leave me hanging. Worst service. I hate AT&T but C Spire has now made them look real appealing.

• Review fromWilliam L

  Date: 05/22/2023

  2 stars
  Have been a Cspire customer since 2000. I can remember when Cspire phone reception was top-notch. There is a tower of Cspire's 2 miles from our home.
  Today reception of phone and internet is pitiful.
  Have called and spoke with reps on different occasions. Nothing has been done too help.

• Review fromCarla W

  Date: 05/11/2023

  1 star
  Do not walk away from Cspire. Run away! The person in store sold me a hotspot. I paid in full. Set up service $25 a month. Could never gain access to account, the device never worked consistently, then find out I’m being charged $75 a month AND they billed me $70+ more to “pay off” the hotspot. Lies and ripped off is what you will get. Automated phone line doesn’t work properly and chat cuts you off multiple times. I was finally able to stay on hold and get a person to cancel account. I was very nice in explaining why I was canceling and not one single word of apology after $230. Terrible customer service. I never leave reviews but this company is that bad. Please do yourself a favor and go with anyone else.

• Review fromVictor J

  Date: 04/25/2023

  1 star
  Has CSpire for over year and my bill jumped up 20 plus dollars. I paid $550 when got contract and got told I would get credit for deal they had at time. Which was suppose to be money off phone. Never happened, got told last of year of trying get me stay with them for 3 years get credit after I have paid for phone in full. When I talked to customer service all they said was pay phone off then they won't bill me for phone. That's not credit. I paid phone off and switched to T Mobile only $ 25 month with poor customer service and lies on what so called phone deals they have.

• Review fromMarie F

  Date: 04/20/2023

  1 star
  ZERO STARS.
  The worst Internet I’ve ever seen. It drops multiple times a day. The customer service is CRAP. Do not use this internet.

• Review fromJennifer S

  Date: 04/15/2023

  1 star
  Horrible service
  Unprofessional staff- unavailable after calling them for 5 hours
  They did not turn off cellular data as I requested while my daughter was traveling extremely unhappy!

• Review fromMelissa M

  Date: 03/02/2023

  1 star
  Cspire is the absolute worst cellular company EVER! Cspire refuses to honor their contract yet they expect me to honor it. They refuse to credit my account according to the contract. Cspire dropped the ball and did not properly handle my trade in phone resulting in no credit for my trade in iPhone 11 Pro Max. After 6 months of billing me incorrectly, (over charging), they have decided to give me a bill credit and not a phone credit as stated in the contract. I did as I was instructed to do by cspire yet they are making me pay for their failure to handle the phone correctly. Their coverage is not what they promote because they fail to tell you that 5G only exist in about 10% of their coverage area. They fail to tell you that after all of these years and all of the technology that you will not be able to use your phone in what they consider rural areas unless Wi-Fi falls from the sky. I am unable to use my cell phone in the majority of the areas I frequent. Unacceptable. They do not care about their loyal long standing customers. I would never ever recommend cspire to anyone. Save yourself a lot of time and headaches and choose Straight Talk as it works EVERYWHERE!!!!

• Review fromBlake f

  Date: 02/24/2023

  1 star
  I have a better chance getting in a fist fight with Optimus prime than I do being able to make a phone call with Cspire phone service. The service is never the same day to day. I can stand in my living room one day and have full service then the next I can’t even get a call to go through. Definitely the worst money ever spent on service and will be switching as soon as able