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Find a Location

Bandit Towing, LLC has 1 locations, listed below.

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    Business ProfileforBandit Towing, LLC

    Towing Company
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/15/2023

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    517 Highway 7 S, Oxford, MS 38655-8246
    BBB File Opened:
    1/24/2022
    Years in Business:
    5
    Business Started:
    3/29/2019
    Business Incorporated:
    3/29/2019
    Accredited Since:
    5/15/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3676811 for this business, issued by U.S. Department of Transportation

    These agencies may include:

    U.S. Department of Transportation

    400 7th Street, SW

    Washington DC 20590

    Fax: (617) 4942783

    http://www.fmcsa.dot.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Georgia Caine, Owner
    Contact Information

    Principal

    • Ms. Georgia Caine, Owner

    Customer Contact

    • Ms. Georgia Caine, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hello, On April 19th at 3:06pm, my car was towed from the Flatts apartment complex in Oxford, MS. I have a parking pass, but was towed anyways. This business has a history of price gouging college students, who have little to no way to advocate for themselves. When I called, they were incredibly rude and told us multiple different prices. After speaking to more people in the community, there are no set prices. They charge whatever they feel is appropriate, and will add on fees if they "don't like your tone," this rule is posted in their business. I was told there would be a $150 charge for "overnight storage," but when I arrived with the cop they changed the price. They are already in legal trouble for towing *** *** on the night of their murder, and not complying with the search. Overall, they have a history of shady business practices and the police are investigating them for a number of issues. This business is horrible to customers so they are allowed to charge up to $250 for negative behavior.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    MaryBeth W

    1 star

    05/08/2024

    This company does not even deserve one star. The aggressive rogue tactics they use to extort money out of college kids is criminal. My daughter, who lives out of state, was visiting a friend in Oxford MS and parked at the apartment complex. The desk manager had left for the evening and was not there to provide a parking pass. There were many, many empty spaces in the lot. There were no towing signs or warning about restricted parking in the lot. At 3AM in the morning, Bandit showed up and took her car. No warning. No ticket from a police officer. No call from the property manager. My daughter found out early in the morning and the apartment manager told her the car was towed. My daughter got a ride out to the middle of nowhere and the Bandit people were rude and aggressive. They demanded $400 cash to get her vehicle back. She had to get other friends to help get cash together for her as she was limited to what she could get from an ATM machine. She said she needed to call her parents so they could pay with a credit card, and they said that the fine would increase if she didn't pay it NOW and in CASH. They yelled at her and had her in tears. She said she was going to call Oxford PD and they warned her it would become much worse, and she would face additional fines if the police were called. We have tried calling Bandit and they do not answer the phone. We live more than a thousand miles away so it's not like me and my husband could go in and talk with them face to face. I called the Oxford PD and they have no control over the situation because of the current laws about towing off private property. The property managers at apartment complexes are just as apathetic and don't seem to care about the unethical practices of the towing companies. Lastly, they damaged my daughter's car and there was nothing we could do about it. Bandit Towing lives up to their name. A bunch of slimy bandit crooks that pray on and take advantage of college kids.

    Local BBB

    BBB Serving Mississippi

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