Business ProfileforEntergy Mississippi, Inc.

I am a disabled senion citizen on a fixed income and have a safety issue with H333033353534**333732H.I have an oak tree that lightning struck and died and a couple of pine trees that died because of last year&#**;s drought. I reported this to H333033353534**333732H on my January 2024 online payment and a **************** came out. He first told me that they were not deadenough and not in "imminent danger" of falling on a transformer or line and refused to do anything. He called me back this week with another reason, "the line running to my underground service line was black in color and not silver in color". He stated he could drop the line and have me to cut the trees down. I built my house in 1986-1987 (always paid my bill on time) and built it to H333033353534**333732H&#**;sE-3 energy standards. Before I built it, H333033353534**333732H contacted me and encouraged me to use their E-3 energy building standards and provided incentives to me ie; lower rates, free underground service and a promise of no transformer located next to my house. My next door neighbor at ************************ did not build his house to E-3 H333033353534**333732H Standards and his line is silver colored to his house, has no underground service to his house. He does have a transformer right outside his bedroom window. I have a fair number of trees on my property and over the last 37 years similar located dead trees have been cut down by H333033353534**333732H that were near this same line so they do **************** it took was a phone call to H333033353534**333732H. A couple of years ago H333033353534**333732H came to this black line and did a Osmose Pole treatment to this same electrical line so another example of them maintaining it. I am concerned these dead trees will fall and knock out my power or fall when outside near the power line and injure myself or family. Some dead branches have already fallen. In fact the recent storm of April 1 caused limbs to fall and my wife struggled to move them from our driveway before she left on April 2. I have had 2 cancer surgeries and also use a CPAP machine to sleep and this is a health concern of mine in addition to the safety concern.