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Find a Location

Fashion Fabrics/Denverfabrics.com has 1 locations, listed below.

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    Business ProfileforFashion Fabrics/Denverfabrics.com

    Wholesale Fabric

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Fabric by the Yard, Fabric by the Bolt, Sewing Notions

    Business Details

    Location of This Business
    10490 Baur Blvd, Saint Louis, MO 63132-1905
    BBB File Opened:
    7/13/2001
    Years in Business:
    68
    Business Started:
    1/1/1956
    Business Started Locally:
    1/1/1956
    Business Incorporated:
    12/16/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Fashion Fabrics Club
    • Denverfabrics.com
    Business Management
    • Christy Lancaster, Office Manager
    • Mr. Tom Samson, Owner
    Contact Information

    Principal

    • Christy Lancaster, Office Manager

    Customer Contact

    • Mr. Tom Samson, Owner
    Additional Contact Information

    Fax Numbers

    • (314) 993-5802
      Other Fax

    Phone Numbers

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    CANADIAN BUYERS BEWARE!!! They are charging EXORBITANT shipping rates that are highly unethical and probably not all legitimate. After paying $15 USD on their site, I was emailed saying that my package would have to be shipped in separate packages from 2 of their warehouses. Not understanding how this is the customer’s problem (that’s a business problem, and shouldn’t be a buyer’s concern where/ how it ships), I agreed to pay the additional shipping costs to have both orders sent to me. I’ve been a bit under the weather the last few weeks so was hardly paying attention when 2 different emails came through asking me to pay the shipping fees, in order to have my shipments sent. Now reviewing my bank account, I’ve paid over $80 USD ($140 CAD) just to have these orders - $100 USD total nonetheless - shipped! I am furious that I paid almost the cost of the order itself just to have it shipped to me (not including the $15 USD I was initially charged on the site)! The worst part is, this order was placed and confirmed on July 17 and I still haven’t received it! Like, are the post people walking it over the border!?!? I could have driven to MO & LA and back to Toronto in this time, for less than what I spent on having it shipped to me! This is absurd, and absolutely the worst online experience I’ve had in over a decade, and I am an avid techie and online shopper who has previously dominated e-comm customer service roles. I believe a refund is in order to compensate me for overpayment of shipping, and delays in receiving the order. I’ve gotten stuff from CHINA faster than this! Sincerely, your first and last time buyer.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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