About

Local BBB:

BBB Serving Greater Missouri & Southern Illinois

BBB File Opened:

10/6/2008

Business Started:

9/9/2007

Business Incorporated:

5/4/2008

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Responder Public Saftey Equipment

Business Management:

Mr. Michael D Netherton, President

Additional Information

Refund and Exchange Policy

Returns for warranty replacement:
For continental US customers, if the purchase is within 90 days, the customer is responsible for shipping the item back to RPSE for a warranty replacement or repair. The product will then be sent to the factory for inspection. If it is determined that the product is covered under warranty, the product will be repaired or replaced at the factory's discression. If the product has been abused or otherwise damaged, no replacement will be issued an it will be returned at the customer's expense. For all other purchases, please contact the manufacturer for warranty support.


From time to time, we do make mistakes.
If the return is due to an error on the part of Responder PSE, the return must be received in brand new condition, having not been opened nor being used in any way. Failure to follow this policy will result in a minimum restocking fee of 20% to be charged to your account as well as the cost of shipping for the replacement.


RPSE will accept returns for replacement only.
If an item was shipped incorrectly, RPSE will pay for the return shipment, otherwise, the cost of freight, both for the return and the replacement is the sole responsibility of the customer. Once the item(s) is received in brand new condition, a replacement will be issued. There is a minimum restocking fee of 20% for all returns other than for warranty items or for returns due to an error on our part. An RMA must be issued before the return is made. All returns without an RMA will either be returned at the customer's expense or be sold. No credit will be issued nor will any refund be issued without and RMA.

*You may be prompted to log in. Once you do, you may initiate your return. Returns will not be accepted for online orders which do not originate through this process. Please contact us if you have any questions.

Business Categories

Police Equipment, Auto Upholstery, Auto Accessories, Auto Customization, Auto Electric Service, Lighting Systems, Auto Alarms, Sirens, Specialty Auto Parts, Safety Clothing, Auto Electric Equipment, Rescue Equipment, Emergency Disaster Preparedness, Personal Emergency Response System, Emergency Lighting Equipment, Fire Department Equipment, Floodlights