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          Find a Location

          PestShield has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • PestShield

              7838 Big Bend Blvd Saint Louis, MO 63119-2702

              BBB Accredited Business

            • PestShield

              4153 Old Highway 94 South Saint Charles, MO 63304

              BBB Accredited Business

            Business ProfilePestShield

            Pest Control
            Multi Location Business
            BBB accredited business

            Contact Information

            7838 Big Bend Blvd

            Saint Louis, MO 63119-2702

            Visit Website
            (314) 984-9006

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/14/2018

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Pest Control

            Products & Services

            EXTERMINATOR SERVICES

            Business Details

            This is a multi-location business.

            Find a Location

            PestShield has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • PestShield

                7838 Big Bend Blvd Saint Louis, MO 63119-2702

                BBB Accredited Business

              • PestShield

                4153 Old Highway 94 South Saint Charles, MO 63304

                BBB Accredited Business
              Location of This Business
              7838 Big Bend Blvd, Saint Louis, MO 63119-2702
              BBB File Opened:
              7/12/2010
              Years in Business:
              18
              Business Started:
              2/9/2006
              Business Started Locally:
              2/9/2006
              Accredited Since:
              3/14/2018
              Type of Entity:
              Limited Liability Company (LLC)
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Ms. Kimberly Dowd, Director of Operations
              Contact Information

              Principal

              • Ms. Kimberly Dowd, Director of Operations

              Customer Contact

              • Ms. Kimberly Dowd, Director of Operations
              Additional Contact Information

              Fax Numbers

              • (314) 984-8877
                Other Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Pest control

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/12/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              Pest Shield was going to charge more to cancel than to continue services. I continued and asked for them to NOT do the exterior. I missed the email responding saying they would do what the contract started and continue doing exteriors and everything. Their email says 6-10 inches out but as you can see in the picture my planters were MUCH farther out and there was NO REASON TO IGNORE MY REQUEST TO NOT DO the exterior!! How does that even hurt their business? Don't spray my exterior with chemicals! I want my organics replaces and I want Pest Shield to end the serving of our address. There were even granules put IN OUR BABY'S water table!! She ate the herbs like she usually does and only then did I see they hit them with chemicals!! Feels very targeted given the location of over 7 feet away when there was NO reason!
              Read More
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jaime S

              08/21/2023

              In the years we had services, which were forced and in place by their partner, *******, I rarely saw a technician on my property. Id have to call to request in-home assessments and put out the bug traps theyd mail to me and never place nor collect. I have in writing canceling service and called, spoke to *********************, no longer with company, in September 2021. Canceled services!!! They billed me in November 2021 AFTER I canceled service and of course I didnt see a technician. I sent many other emails when I got recurring statements and explained their error. Today I receive a collecting notice 2 years later for services I didnt request and doubt were rendered. Read their other reviews to see the same occurrence for other past customers. I will continue to send in paperwork defending my cancellation request and $0 balance.

              PestShield Response

              08/25/2023

              *****,We're truly sorry to hear about your experience with PestShield. Your feedback is important to us, and we regret any inconvenience or disappointment you've encountered.We want you to know that this is not the kind of experience we aim to provide our valued customers.Customer satisfaction is our top priority, and we're committed to addressing your concerns. If you could please reach out to our Director of Operations at ************, we would be more than happy to discuss the issue further and find a resolution.Best regards,The PestShield Management

              PestShield Response

              10/23/2023

              *****, We're truly sorry to hear about your experience with PestShield. Your feedback is important to us, and we regret any inconvenience or disappointment you've encountered. We want you to know that this is not the kind of experience we aim to provide our valued customers. Customer satisfaction is our top priority, and we're committed to addressing your concerns. If you could please reach out to our Director of Operations at ************, we would be more than happy to discuss the issue further and find a resolution. Best regards, The PestShield Management Submitted: 08/25/2023

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              More Info on Local BBB

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