Business ProfileforCollege Hunks Hauling and Moving

I had a labor appointment to move two refrigerators. 1) While the team was professional, they were extremely loud, I could hear their entire conversation while they were in the basement. Laughing and joking around is fine... unless it's interfering with performing your duties which it definitely was because it took them forever to simply remove the refrigerator doors. 2) About an hour and a half later, they started to move the fridge but told me that they can't get it through the doorway because two pieces stick out too far and the screws to remove them are stripped. The team leader called his supervisor and he offered to have them put the fridges back the way they were and charge me the travel fee plus a half hour of labor. 3) They went about putting the both refrigerators back together. By this point I think they were more focused on getting off and rushing to finish because they completely botched putting both refrigerators back together. One fridge had screws loose and an entire piece missing from the door, which I found on the floor. The other fridge had wires hanging down and completely unattached. I called the company to report it and was told I'd get a call back. I didn't. 4) I called back the next day and again was told I'd get a call back but this time I wasn't letting it go. I eventually got the number to someone at the local office and he said that they would send someone out to see what the issue was because not only does one fridge not cool now, but I also found a hole in the floor of my basement where they must've dropped the fridge because the concrete is dented in. 5) The screws they claimed were stripped are not stripped at all, they just aren't phillip's screws! I went into my Walmart toolbox, found a screwdriver that matched the screws which looked like a star shape, and with zero effort the screws came out. They lied. None of the screws were stripped. NONE. I want my money back.