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Business Profile

Loan Servicing

Systems & Services Technologies, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loan Servicing.

Reviews

This profile includes reviews for Systems & Services Technologies, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Systems & Services Technologies, Inc. has 4 locations, listed below.

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    Customer Review Ratings

    1.07

    Average of 54 Customer Reviews

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    Review Details

    • Derrick N.

      Date: 12/30/2022

      Just like the others. I have not received by savings, $1701. They are talking about waiting a month. I need 2 biweekly late payments, as well as interest in return!!!

      Systems & Services Technologies, Inc.

      Date: 03/16/2023

      Dear ************,For your protection, Systems & Services Technologies, **** does not discuss individual account information online. This policy prevents identity theft and secures your privacy. SST remains committed to maintaining a high level of customer satisfaction and regrets that you were dissatisfied with our customer service. Our representatives are trained to provide exceptional service to all our customers. As this is a top priority at SST, we will give prompt attention to your concerns. Please contact SST **************** at ************** if we can be of any further assistance. We certainly hope you will be pleased with SSTs services in the future. Best time to call is between 7:00 am to 10:00 pm Monday Friday and 8:00 am to 12:00 pm Saturday; Central Standard Time. For additional information, you may also visit ***************.

    • Kristina H

      Date: 12/26/2022

      Yes! I completely agree with the previous review. That is almost exactly what is happening to me!I have not received my savings portion of the Borrow and Grow loan! Through SeedFi. I paid the loan off in full a large amount, and still have not received my savings in the supposed mail and it has been almost 1 month. But they are definitely in breach of contract and should be paying me interest on the money that they have been withholding from me that is ************! This is illegal and someone has got to do something about it!

      Systems & Services Technologies, Inc.

      Date: 01/16/2023

      Response prepared:Dear Ms. ************** your protection, Systems & Services Technologies, **** does not discuss individual account information online. This policy prevents identity theft and secures your privacy. SST remains committed to maintaining a high level of customer satisfaction and regrets that you were dissatisfied with our customer service. Our representatives are trained to provide exceptional service to all our customers. As this is a top priority at SST, we will give prompt attention to your concerns. Please contact SST **************** at ************** if we can be of any further assistance. We certainly hope you will be pleased with SSTs services in the future. Best time to call is between 7:00 am to 10:00 pm Monday Friday and 8:00 am to 12:00 pm Saturday; Central Standard Time. For additional information, you may also visit ***************

      Systems & Services Technologies, Inc.

      Date: 01/16/2023

      We have reviewed consumer's issues and submitted response.

    • Elijah E

      Date: 12/19/2022

      I originally had a loan through SeedFi, the Borrow and Grow plan, in which part of the loan was put into a savings account that I cannot access until the loan is paid in full. A couple of weeks ago, I was notified that the loan was now being managed by SST and that instead of receiving access to a savings account when the balance is paid off, I will receive a check in the mail within 30 days of paying it off. At this time, the balance of the savings account was higher than the amount I owed on the loan, so I requested that the savings balance be applied to the loan and that the rest be sent to me. They refused, saying that the terms of the loan are the same regardless of the transfer of management. However, the terms are not the same because these are not the terms I agreed to. I agreed to having access to a savings account, not getting a paper check within 30 days. Worse, I am unable to see any information about the savings account online. I have called SST multiple times, and only once was a customer service representative able to see any information about the savings account, and he was not able to see the balance. The other 2 were not able to see any information at all. SeedFi told me they cannot legally give me any information. This is a violation of the agreement that was made. It is egregious that 2 weeks after this transfer, I am still unable to see any information about the savings account online. It is egregious that most of the customer service reps were not even aware of the savings account. It is egregious that once I pay off the loan, I will not see the majority of the amount that I will have paid off until almost a month after it is paid. It is egregious that this amount will come in the form of a paper check in the mail rather than access to an online savings account per the agreement. Since this is an obvious breach of contract, I am looking into options to pursue legal action against both companies.

      Systems & Services Technologies, Inc.

      Date: 01/16/2023

      Response prepared:Dear **************,For your protection, Systems & Services Technologies, **** does not discuss individual account information online. This policy prevents identity theft and secures your privacy. SST remains committed to maintaining a high level of customer satisfaction and regrets that you were dissatisfied with our customer service. Our representatives are trained to provide exceptional service to all our customers. As this is a top priority at SST, we will give prompt attention to your concerns. Please contact SST **************** at **************, if we can be of any further assistance. We certainly hope you will be pleased with SSTs services in the future. Best time to call is between 7:00 am to 10:00 pm Monday Friday and 8:00 am to 12:00 pm Saturday; Central Standard Time.

      Systems & Services Technologies, Inc.

      Date: 01/16/2023

      We have reviewed the comments made by the customer and responded.

    • Karen W

      Date: 10/03/2022

      I originally got a loan through **************** Loans. Pioneer closed and my loan was sold to this c*** company. To say the least, SST was by far the worst company to deal with or pay off. I wouldnt put it past them if they jipped me out of money the entire time. Will never deal with Pioneer or SST ever again.

      Systems & Services Technologies, Inc.

      Date: 10/05/2022

      Response prepared: 10/5/2022 Dear ********************:For your protection, Systems & Services Technologies, **** does not discuss individual account information online. This policy prevents identity theft and secures your privacy. SST remains committed to maintaining a high level of customer satisfaction and regrets that you were dissatisfied with our customer service. Our representatives are trained to provide exceptional service to all our customers. As this is a top priority at SST, we will give prompt attention to your concerns. Please contact SST **************** at ************** if we can be of any further assistance. We certainly hope you will be pleased with SSTs services in the future. Best time to call is between 7:00 am to 10:00 pm Monday Friday and 8:00 am to 12:00 pm Saturday; **************** Time.Response Submitted: 10/5/2022

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