Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Pipes and Smokers Articles

SMOKEA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pipes and Smokers Articles.

Reviews

Customer Review Ratings

4.33

Average of 24 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Eric K

    Date: 02/20/2023

    I purchased a glass product that was received defective. Even after sending them photos of the product showing that it was fused closed and could not draw air, they would not help. A coupon was offered. Very terrible customer service here

    SMOKEA

    Date: 02/21/2023

    As stated in our support response, this was due to the product being used. Had the damage been reported before the item was used it would have been eligible for a replacement. A coupon on a replacement was offered as a one time courtesy. You can view our full returns policy at smokea.com/returns.

  • Madison E

    Date: 01/13/2023

    I purchased this pipe and a couple of others as Christmas gifts. They are awesome! Everyone loved them and thanks to the wonderful customer service, I got one myself! Their customer service was a breeze and so friendly. The product itself is great quality. I will definitely be ordering more items! Thank you so much!

    SMOKEA

    Date: 02/21/2023

    We're glad to hear you were satisfied with both our customer support and our products! We look forward to seeing you back soon!

  • Danny B

    Date: 01/10/2023

    It was a great experience.. i would most definitely order again. I would most definitely refer anybody.. and thanks.. i will be bacck. Thanks

    SMOKEA

    Date: 02/21/2023

    Thanks for your review! We're glad to hear you were satisfied with your order and we look forward to seeing you back soon!

  • CYNTHIA H

    Date: 12/26/2022

    They have outstanding Customer Service!I found it easy to find products and they answered all my questions.

    SMOKEA

    Date: 02/21/2023

    Thank you for the great review. We look forward to supplying you with more amazing smoking products in the future!

SMOKEA is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.