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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.35/5 stars

Average of 340 Customer Reviews

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Review Details

  • Review fromPaula D.

    Date: 06/18/2023

    1 star
    Still waiting on my ***** refund since Oct 2022 , that they claim I owe , from an order , Dont know what they claim I ordered never see this place ! I posted this today June 17 th 2023 , ** receiving hang up calls from this number , I answered and no one replies! Beware please ! Hopefully someone can put an end to this place !! Only option is to leave 1 star or would not leave any !
  • Review fromGail S

    Date: 06/17/2023

    5 stars
    I have just signed up, so I'll tell you when I feel later on. So far it sounds good.
  • Review fromjeff l

    Date: 06/17/2023

    4 stars
    Just started and am optimistic about quality. Keeping my fingers crossed and hope for the ********** hope this is an honest and responsible company.
  • Review fromLetha H

    Date: 06/15/2023

    5 stars
    I had an issue with Dot Com Products charging me $14.95 a month for several months. I was able to get hold of one of their representatives *****************. He was very professional and wanted to correct my issues with Dot Com Products. I am sure that he is more than willing to help you with any valid issues you have with their company. All of my money was refunded and any subscription was taken down. This company did the right thing. Reaching ************* a professional representative of this company made the difference.
  • Review fromLarry W

    Date: 06/14/2023

    1 star
    Dot Com Products is a scam! I ordered an item on 5/6/23 and received a text (not sure why a text instead of an email) stating that the item would be delivered in 3 to 5 business days. A month later, 6/8/23, I placed a call to them and was told that the item was delayed and the lady said she would check and let me know within ************************************************************ over a month, no notification that the shipment was delayed, nothing. I told the lady that I would like to cancel the order. She said she would have to check. Nothing received within 24 hours, but the next Monday (6/12) I got a text saying that the item had been shipped and was given a tracking number. I looked up the tracking number on 6/14 and the estimated delivery date is 6/20/23, not in 3 to 5 business days. Buy from these people at your own risk.
  • Review fromBob L

    Date: 06/14/2023

    5 stars
    Just signed up so we will see what happens. Will get back later
  • Review fromSally B

    Date: 06/08/2023

    4 stars
    I don't totally understand how this works yet, but so far so good.
  • Review fromLetha H

    Date: 06/07/2023

    1 star
    It is amazing to see how many of us have experienced the same issues with this company. This business should be taken to court and forced to repay the money that they have taken from customers. I purchased two light bulb cameras and in addition $50 Reward Card (DotComPerks) for $14.95. There was no indication that the $14.95 was going to be a monthly recurring charge. I received an email in May showing that this $14.95 was being charged to my credit card. I have attempted to call this company to dispute these charges and receive a refund, but have not been able to talk with anyone. Beware!!!
  • Review fromRonnie M

    Date: 06/05/2023

    1 star
    This ****************************** is a SCAM, 100%. If you order only one, as I did they tack on some bogus charges, and make all these so called better deals if you will buy more of the product. To rate them an F is too kind . In my opinion, they are a Z.
  • Review fromKevin K

    Date: 06/04/2023

    1 star
    Am very ******, refused insurance on one camera order, pushed the “no thanks” they charged me anyway, was supposed to be free shipping, they charged me over $9.00 for that, the insurance I refused was $14.95, so your scam ass company ripped me off for about $23.00. I will cancel this sale with my credit union.

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