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Find a Location

Grillstuff.com has 1 locations, listed below.

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    Business ProfileforGrillstuff.com

    Car Racing Equipment

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11633 Iris Rd, Neosho, MO 64850-7094
    BBB File Opened:
    12/16/2004
    Alternate Business Name
    • Rapidracer.com
    • Saferacer.com
    Business Management
    • Owner or Manager, Manager
    Contact Information

    Principal

    • Owner or Manager, Manager
    Additional Contact Information

    Fax Numbers

    • (417) 451-7407
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/22/2021

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    Ordered a Weber barbeque grill cover on Sept 13th. 2021 from Grillstuff located in Joplin Mo.: Sent this e-mail on Sept. 18th; " This doesn’t look like the picture from your website. Your picture shows the cover is level at the bottom; with your cover fitting over the grill cover and flat across the table surface. This one looks like it was made for a totally flat surface and not for the raised part, i.e. the grill cover itself. The material doesn’t look the same. Was the wrong one sent? If so, am I expected to pay for the return postage. I’ve already paid $49.99." Sent another e-mail in Sept 21st; "Hi *******,I’ve decided to return the cover. I still believe this is the wrong part for my Weber BBQ." You have 30 day return policy; do I pay for postage? No response a/o Sept. 22; no phone# to call them; they show 2 different addresses,**** ******* **** ****** ******* ** ********** ****** **** *********** ** ****** Contact info: ******* *****, c*****@grillstuff.com
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Griffin M

    1 star

    08/08/2023

    Called me an ***** refused to make my order correct after spending 200$ to buy shoes that were not what I ordered

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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