Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

JD Byrider has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JD Byrider

      2520 Burlington St N Kansas City, MO 64116-3085

      BBB Accredited Business
    • JD Byrider

      7400 N Shadeland Ave Ste 200 Indianapolis, IN 46250-2076

    Business ProfileforJD Byrider

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/29/2008

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers used car sales.

    Business Details

    This is a multi-location business.

    Find a Location

    JD Byrider has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • JD Byrider

        2520 Burlington St N Kansas City, MO 64116-3085

        BBB Accredited Business
      • JD Byrider

        7400 N Shadeland Ave Ste 200 Indianapolis, IN 46250-2076

      Location of This Business
      2520 Burlington St, N Kansas City, MO 64116-3085
      BBB File Opened:
      8/28/2008
      Years in Business:
      17
      Business Started:
      12/1/2006
      Business Started Locally:
      12/1/2006
      Accredited Since:
      8/29/2008
      Type of Entity:
      Corporation
      Alternate Business Name
      • BYRIDER
      • Alliance Automotive, Inc.
      Business Management
      • Mr. Terry Gerhart, President
      Contact Information

      Principal

      • Mr. Terry Gerhart, President

      Customer Contact

      • Mr. Terry Gerhart, President
      Additional Contact Information

      Fax Numbers

      • (816) 612-8793
        Primary Fax

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/31/2023

      Complaint Type:
      Order Issues
      Status:
      Answered
      August 8th 2021 I bought a car from jd byrider. They over priced the car. By 1000's of dollars. Then they come and repo my car and took my tags on it . And driving around on my tags.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Torey G

      1 star

      11/28/2023

      I have purchased a 2013 dodge dart from jd byrider 5 months, from jump they didn't even inspect the car.. the car had to get a new master cylinder put on it the brakes were at the floor and wasn't drivable. They fixed that problem temporarily and had to bring it back in for the same problem plus a oil change. It took 3 weeks for them to finish the car which they didn't fully finish the car because the manager Curtis said that they are still waiting for the parts. There really wasn't no communication from Curtis. My wife & i constantly had to call them to get answers. Kept giving us the run around to get us off the phone. We got the car back only for a week and the car completely broke down. Curtis said that the motor has locked up and he found oil all over the engine now my car needs a new engine which I'm not understanding if we came to the shop for a brake problem/oil change how did the motor locked up? He said it could take 10+ days before we can even get the car back. My wife & i both have jobs to get to. We are second time buyers & pay our car payments ON TIME every two weeks. If we could get a new car or find a solution to this problem would be greatly appreciated.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.