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Business Profile

Truck Dealers

Jimmy's Preowned Value Center

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Samara S

    Date: 10/09/2024

    Went back in June after calling and asking if there was a Tahoe or ***** and I was told yes there was a Yukon available and he had just got it in. I went and test drove it and it had some work that needed to be done so he was going to get it fixed as he had just had someone trade it in. I waited for almost 2 months with ME calling to check on it and even stopping in one or twice because ***** couldnt keep in contact. A few months later I saw it sitting outside and then it was gone I thought it just needed a few more repairs done so I stopped in to ask him about it. He said I sold it, it was never going to be right for you. But I have something else that I just got in come and look at it. Thank you for being patient with me and supporting a local business I really dont want to lose you as a customer. After looking at it I told him I would be interested in it but yet again it had to be fixed as it was in the shop when he showed me. This was on Sept 14th I havent gotten any updates on it. I have tried calling. But he just seems to think keeping in contact isnt necessary. I also told him I didnt want my credit ran until it was time to even buy the vehicle since he said it needed fixed and he said not a problem, I can wait to run it but let me use my program with what your salary is and your trade in to figure up an estimate and he still ran my credit. Needless to say I went and got a vehicle from somewhere else because I cant keep waiting. This whole process has been going on since June its almost been 5 months and after talking to people around town who have bought vehicles from him I dodged a bullet, most people say he sells a lot of lemons. I tried supporting a local business as I know its hard for them with bigger towns being around but if you read reviews, and talk to people within our community youll understand.

    Jimmy's Preowned Value Center

    Date: 10/10/2024

    I'm sorry that this customer's experience did not meet her criteria and / or expectations. There is more to the story than written; however, due to respect for individual privacy and government regulations I cannot and will not expound. As for the local community, PLEASE ASK AROUND. Our town has awarded us as best in class more than once. Over our 20+ years in business we have enjoyed a high rate of repeat customers with some having purchased nearly ten times for themselves and family. I wish this particular customer had spoke with me (the owner) directly. Perhaps we could have resolved her concerns. I sincerely hope she is happy with her ultimate purchase and do appreciate her checking with us regardless.

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