Business ProfileforNorth Terrace Property Management

I have lived in this unit since August of 2021. Last year in October of 2023, I emailed North Terrace regarding new tenants that had recently moved in and were smoking in the building. After continued emailed complaints and their failure at taking care of this smoking issue from the new tenant, I attempted to move in December 2023 and North Terrace refused to release my information because I hadn’t given notice and subsequently would be responsible for paying all fees for breaking the lease to move early. To add an additional layer to this, the reason for my complaint is because my daughters and I have ****** and smoke is a major irritant for us. I had to go to the emergency room and my PCP to help with my breathing. Recently my primary care physician had to put me on new medications to aid my lungs against the constant smoke inhalation. To top it all off, North Terrace included a smoke addendum to the lease which I signed when I renewed, so I’m assuming the new tenants signed it as well. They are not upholding their own policy but as soon as I refuse to pay rent they are ready for eviction proceedings. I don’t know if the tenant received any sort of lease violation warning or anything but they are still smoking. I last emailed ******* ******** on January 5, 2024 and have heard nothing back.