Reviews
Customer Review Ratings
Average of 39 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJanet S
Date: 02/02/2023
5 starsMy experience with OneSource was very positive. I worked with ******** and ******. They were very responsive and pleasant. They helped me with a number of different services related to my move, which lowered my stress level :)
OneSource Solutions Inc.
Date: 02/03/2023
Thank you so much for your review!! We are happy to have been able to help you with your move. I know the Spectrum was tricky but that is exactly what we are here for! Wishing you all of the best in your new home!Review fromAnita K
Date: 01/26/2023
5 starsI have enjoyed working with OneSource. In a stressful time of moving, they made the transition easier and found the best rates for me. Thank you!OneSource Solutions Inc.
Date: 01/30/2023
Thank you, *****, for allowing us to assist with your move! It was a pleasure to work with you and we wish you the best in your new home.Review fromPatricia L
Date: 01/06/2023
5 starsThis was my first experience with OneSource, and it was excellent!
I worked with **** and *****, and both we professional, efficient, knowledgeable, friendly, and very helpful.
I highly recommend OneSource, and am thankful the home inspection company recommended their services.OneSource Solutions Inc.
Date: 01/09/2023
We appreciate you taking the time to let us know about your experience and will be sure to let our representatives know about your compliment. Congratulations on your new home and thank you for allowing us to assist! It has been a pleasure.Review fromNicole N
Date: 12/21/2022
5 starsI bought my first home and the team members of One Source Solutions were so helpful in getting me set up. I found that I wasnt as prepared as I thought. They were patient with my questions and provided me with the information I needed to feel confident in the rest of my moving process.OneSource Solutions Inc.
Date: 12/27/2022
We are honored to be able to have helped you with your first move! Congratulations on that huge accomplishment. We appreciate you taking the time to let us know that our service was helpful to you during this time. Thank you so much and we wish you the best with your new home!Review fromNatasha M
Date: 12/19/2022
5 starsTheir representatives did a great job. They called when they were supposed to and helped me set up the internet and security. They even called me back to see if I wanted to move up my security installation to take advantage of a rebate. I called today to see if I could change my internet install day, and it was done quickly. They made that process so much easier. They also gave me all the information for my utilities which had to be done in person. They are great people and have a wonderful experience.OneSource Solutions Inc.
Date: 12/27/2022
Thank you so much for sharing your experience. We will make sure to let all of the representatives that you worked with know they did a great job. We appreciate the opportunity to assist you and wish you the best with your new home!Review fromApollo A
Date: 12/13/2022
5 starsThe associate that helped me was VERY helpful, got everything set up in my name, the only thing i had to do myself was setting up waste pickup, and that's only because ***************** didn't allow for third parties to sign me up for it. The associate walked me through what internet he recommended based on my internet usage and devices, and let me tell you, my internet speed is REMARKABLE! I greatly appreciate the suggestion!overall, a wonderful experience.OneSource Solutions Inc.
Date: 12/27/2022
We truly appreciate your kind words. We will also be sure to let the representative that you worked with directly know about your compliments. Thank you for allowing us to assist you!Review fromFatemeh M
Date: 12/08/2022
5 starsAs a first time home owner, I needed all the extra help. The utility email they sent me with all the curated info made connecting services much easier. They also connected my internet with a great price.They linked me to movers and filled me in on home security. Overall, they were helpful and they didn't push any service on me. They provided resources and were super polite and mindful of my time.OneSource Solutions Inc.
Date: 12/27/2022
Thank you for taking the time to let us know that you valued our service! It is important to us that our customers feel that we are here to help and not to push them in any certain direction. We are so happy to be able to help you and wish you all the best!Review fromJuanita W
Date: 12/02/2022
4 starsI have had great help with One Source!They did all my leg work and phone calls for me and it was wonderful help! Thanks to One Source I can move into my new home more quickly!OneSource Solutions Inc.
Date: 12/27/2022
Thank you for allowing us to coordinate your ****************, it was our pleasure to work with you!Review fromAndrew T
Date: 10/06/2022
1 starbetween two utility services and one internet service I ended up having to do everything myself. Also when I was calling one source trying to figure things out I would conflicting information and dates from the representatives. They did not seem to know what was going on and did not save me anytime at all.OneSource Solutions Inc.
Date: 10/11/2022
******, thank you for taking the time to provide feedback! One of our managers tried to reach you via phone to gather a little more information. We would appreciate the opportunity to turn your moving experience around. Would love to hear back from you and can be reached @ ************.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.