Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Relocation Services

OneSource Solutions Inc.

Reviews

Customer Review Ratings

4.56/5 stars

Average of 39 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBonnie M

    Date: 06/13/2023

    5 stars
    I admit that I was skeptical at first, but they came through on getting me set up with internet service after multiple unsuccessful phone calls. I wish I had them set up my electric service as well, as I spent an inordinate amount of time accomplishing that. Great service.

    OneSource Solutions Inc.

    Date: 06/14/2023

    ******, we're so glad we were able to make you a believer! Thank you so much for the kind words, and congratulations on the new home! It was a pleasure to assist you, and make things a little easier.
  • Review fromMichael L

    Date: 06/05/2023

    5 stars
    Awesome services! Thanks for getting us up and running on our new house! Simple to use and helped tremendously with everything going on with moving,
  • Review fromNancy R

    Date: 05/09/2023

    5 stars
    What a wonderful service! They made everything so simple! It's a brilliant concept and I'm so grateful that it has been available to me. Saved me a lot of time and headaches I'm sure.
  • Review fromKathy P

    Date: 04/26/2023

    5 stars
    This was a great service provided to us and made everything very easy. Everyone was very helpful and professional.

    OneSource Solutions Inc.

    Date: 04/28/2023

    Thank you so much, it was a pleasure to assist you with your move, we hope you enjoy your new home for years to come!
  • Review fromDonna F

    Date: 04/20/2023

    5 stars
    The folks at OneSource are professional, friendly and a huge help. They contacted the companies and set up appointments for our new home. That saved me a lot of time to do other things needed to get ready for taking possession of our new home. Bobbi Jo went above and beyond my expectations.
    Thank you,
    *****
  • Review fromJohn J

    Date: 04/06/2023

    5 stars
    The folks at One Source have been an invaluable help in providing their service to make my move to my new condo so easy.I was skeptical at first when they first contacted me, but they quickly assured me that they were for real. If you are planning a new home purchase you must ask your realtor if they provide this service. To do a move without them just doesn't make sense.
  • Review fromDiane B

    Date: 03/31/2023

    5 stars
    Excellent service and huge help with moving addresses and utilities. Everyone extremely kind, patient, understanding, and knowledgeable. *** our agent we worked with is amazing. She helped with every question and worry I had. She was super nice and comforting with each contact!! Amazing company!!
  • Review fromCheryl H

    Date: 02/20/2023

    1 star
    Very pushy, and insensitive to your time, call at all hours and some of the customer service reps should be taught proper speaking etiquette and not use the word um and speak so you can understand what they are saying to you.

    OneSource Solutions Inc.

    Date: 02/21/2023

    Hello ******, we appreciate you taking the time to provide feedback on your experience with our service. It is our goal to be here to help make the move easier, certainly not to seem pushy or insensitive so this will allow us the opportunity to review the calls we had with you during your move and provide additional coaching to our representatives to ensure a better experience for our future clients.We wish you the best in your new home! Congratulations!
  • Review fromLyndy A

    Date: 02/18/2023

    5 stars
    Great customer service and follow up! Thank you for an invaluable service! Your help was greatly appreciated and helping with connecting our utilities was much appreciated. You really took the stress off of us during our move. Thank you!!
  • Review fromPK M

    Date: 02/08/2023

    1 star
    They are sales people only. They are pushy and insensitive to to your time. I felt like I was buying a car, not getting support for setting up these services. It was sadly disappointing

    OneSource Solutions Inc.

    Date: 02/09/2023

    We appreciate your feedback about your experience. Customer service is very important to us so we will take this opportunity to review your account and make improvements in the future. While we wish we could have helped you more with your services we do want to thank you for allowing us to assist with your move. Congratulations on your new home!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.