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Find a Location

9 Round Fitness has 1 locations, listed below.

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    Business Profilefor9 Round Fitness

    Fitness Center

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    901 E Nifong Blvd, Columbia, MO 65201-3704
    BBB File Opened:
    11/13/2015
    Years in Business:
    9
    Business Started:
    9/12/2014
    Alternate Business Name
    • 9 Round Fitness & Kickboxing
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2021

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I joined 9Rounds in April of 2019 during a promotion they were having. My contract was a 12 month contract and ended in 2020. I went to cancel my membership before it went into month to month and the price goes up. I signed the paperwork in person and was told it was done. The account my membership payment was coming out of is a revolving account that we don't check often because all of the money is directly deposited from our paychecks and all of the same bills come out each month. To our surprise on September 30th of this year we discovered that 9Round had been taking 163$ a month out since June 2020! I called and spoke to someone and they were able to see where I cancelled last year and told me it would be fixed and my money refunded. After that I wasn't able to get ahold of anyone nor would anyone return my calls. The owner finally emailed me over a week later and literally told me that it's pointless to file a claim in court because he's bankrupt! Email enclosed from owner.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tina p

    1 star

    04/21/2022

    This is a terrible place. I went in in May of 2021 and filled and decided to try for a 3 month membership. I went one month and then needed a surgery (not because of working out). Then my dad became sick and I went to Florida until right now (April 2022). Because I never filled out cancelation paperwork, they will not give me my money back or do anything for me. I paid this business over $100/month and never knew I needed to cancel in writing. They won't even do anything for extenuating circumstances. DO NOT GO HERE!!!

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