Business ProfileforEBM Medical

On or about Feb 20th 2024 I purchased a 3 month supply of B vitamins re**mmended by my podiatrist. The bottle was $159.00. Three months later (5/15/24) a received another bottle of vitamins and a new $159.00 charge to my credit card. This was not an authorized charge. I called and received the following information. 1) I signed up for a full year of these vitamins - this is untrue. I was told they **uld not or would not provide proof that I did so although they implied they had quality assurance re**rdings. 2) They claimed they texted me but the text bounced. The number they said they texted to was mine and active and able to receive text messages. It is my cell phone. 3) They claimed they sent me emails but the email address they read back to me (although also mine) was not the email address I originally gave them nor is it the email we had been **mmunicating through nor **uld they explain where they got this other email address. I did receive a shipment notification that the new package shipped on the email address we were **mmunicating through (not the email they said they used) but I was out of town at the time. This is not my main email ac**unt Regardless, no emails to either address were received warning me of a new shipment or CC charge. I received notice ONLY that the product was already shipped and I had been charged. They claim I ordered this but would not provide proof of same.4) They told me I needed to return the vitamins before getting a refund but argued with me over a return authorization. They said return the bag it came in. Bag was thrown out a week ago. They **uld email me an RA label but I have no printer. They **uld snail mail an RA but that's a week to 10 days. I didn't order a se**nd bottle of vitamins or authorize a new charge to my CC. They **uld not or would not provide an ongoing purchase request but insisted I pay the freight back if I wanted the CC charge reversed during the same billing cycle. I don't this is a trustworthy **