Business ProfileforDean Team Automotive of St. Louis

In May of 2023 I purchased a 2020 Buick Regal GS with 13k miles on it from **** Team Volvo of St. Louis through their website, I live around 6hrs away in ********. At the time the website had no pictures, I was told it was a new trade-in A few pictures were sent to me upon request. They sent a handful of generic distance shots, nothing detailed. I asked *********** *********************** I know this probably isnt the case, but for formality. Theres no issues with the vehicle that I need to be made aware of? Paint or body issues, undercarriage or mechanical issues, interior issues? To which he assured me it was a very nice car, so I proceeded with the purchase. It wasnt until the car was delivered to me a couple of weeks later, that I noticed before the car even left the delivery trailer, that it had extensive paint issues, a couple of curb wheels, and a few tiny dents on the drivers side door. It was late, so I messaged *** the next morning informing him of the issues. I have been promised for months things would be fixed, I got 6 local estimates that I was told were all too high. Eventually the *************** agreed to have the work done there. When I got the car back it was a mess. The spots were fixed but it has overspray and dried buffing compound all over it, it looks terrible. I also paid them 250 of my own money to have two spots on the bumper fixed and only one was repaired. I reached and requested a refund of 125 for half of my 250, and my quoted 850 to have the overspray and compound fixed, so 975 total. ******* the *** told me ***** would do 550 total. I rejected this offer immediately and she said ***** would call. Several days later ***** called being very apologetic and thanked me for being so patient. He said he would have the check sent out immediately, implying the requested amount. Weeks later I get a check for the disagreed amount of 550. I have reached out several times to get this resolved, I was told ***** would call me to which I am now being ignored.