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Find a Location

America's Best Value Motel has 1 locations, listed below.

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    Business ProfileforAmerica's Best Value Motel

    Motel

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    520 Highway 10 S, Saint Cloud, MN 56304-1249
    BBB File Opened:
    1/30/2014
    Business Management
    • Salman Mian, General Manager
    Contact Information

    Principal

    • Salman Mian, General Manager

    Customer Contact

    • Salman Mian, General Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We tried to stay there on February 16. We got to our room and noticed a strong odor. There was food left in the microwave and the refrigerator. We opted not to stay there and went on down the road. Ive been trying to get the charge removed and am not getting anywhere. The manager, *****, claims to have reported it to financial but theyre so busy they havent gotten back to her. When *** made additional calls, shes been very rude. All I really want is a refund on my credit card.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mara&Family

    1 star

    08/19/2022

    Disrespectful,Racist, Nasty, RUDE worker DO NOT STAY PAY THE EXTRA MONEY GO ANYWHERE THAN HERE. Maybe even sleeping in your car. Pool had tampons floating. Dirty floors.cat **** floor scent . And refund is not a option this is the grossest place to stay.Nasty RUDE GROSS HOTEL! We were lied to about breakfast and me and my kids once I inquired about the breakfast This nasty employee white older lady grey hair EVERYWHERE HAD THE ***** TO YELL AT US FOR ASKING ABOUT WHERE THE BREAKFAST WAS AND WE WERE YELLED AT DISRESPECTFULLY theres no breakfast only donuts and coffee that she hasnt put out in a rude tone. Then had argumentative attitude rude racist vibe saying racist slurs about her black employees I WILL BE CONTACTING CORPORATE OVER THISPriceline this hotel description is not as you have it listed Im VERY UPSET I WANT A REFUND!! Trash everywhere unclean room/hotel stinks bad I have pics! ??????????

    America's Best Value Motel Response

    08/20/2022

    Dear Guest, All of the statements that you are claiming are false and untrue. Our pool is not even currently open so how can that statement be true. Yes, there are Muffins, Danish's and Granola bars from 7 am to 11 am and coffee is available 24 hours a day. As far as the refund, it is Priceline's Cancellation Policy ~ Cancellation Policy:ZH24:Cancel reservation 24 hours prior to arrival to avoid a penalty of 1 night stay plus tax. No-Show Fee- 1 night stay + tx. Have A Good Day.

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