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This profile includes reviews for Messerli & Kramer's headquarters and its corporate-owned locations. To view all corporate locations, see
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Average of 32 Customer Reviews
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Review fromDeeDee W
Date: 02/28/2024
1 starIllegally garnishing people who are on State Assistance. Then, instead of following the laws for receiving a Debtors Answer, they continued to garnish wages. Once a debtors answer is received the garnishment must be stopped and the Employer must be notified within 3 days. None of this happened. Instead more paperwork was sent asking for more information. They clearly garnish people whose accounts say "not garnishable". Check your state laws and protect yourselves. These people are scams.Review fromJon N
Date: 02/25/2024
1 starLike everyone else here, this company is very unprofessional. They never sent me a notice before they sent out a bank garnishment request and did not send me a complete debt validation letter in the 5 days required by law( it took a week) And that letter has obviously been altered. I am with the person that said we should file a class action lawsuit against them, this has caused me a great deal of stress and I am a heart patient. Oh, and the person I talked to lied to me by saying that they can take all the money in my account but that is not true in the *****************. If they did, I would be dead in a week because I would not be able to afford my medication. Nor would I have a place to live. There are other red flags but I am not going to put them out there as i am going to consult an attorney.Messerli & Kramer
Date: 02/28/2024
RE:Midland *********************** v *************************** Our File Nos.: 21-174486, 21-161853, 20-164345 BBB Review No.: ******** Thank you for your inquiry regarding this matter dated February 25, 2024. We appreciate the opportunity to answer your questions. ******************************************* P.A. represents Midland ***********************, a Plaintiff in court actions commenced against ************************. As such, ************************ is not our customer nor our client of ours. ************************ was provided garnishment notices by certified mail at his last known address, pursuant to ******** law. If ************************ has recently changed his address, we respectfully advise him that it is his responsibility to notify both our office and the Court. See ******** General Rules, Rule 1.3(e). ************************ is misinterpreting and overlapping two separate and distinct requirements under the ****** 15 **** 1692 g(a) requires a notice within five (5) days of the initial communication. For each of his accounts, ************************ was sent a conforming letter prior to any communication. Thereafter, if ************************ requested validation within thirty (30) days, then account information is sent (15 **** 1692 g(b)), but there is no timing restriction associated with such a response. Any information related to Mr. *********** health or financial situation will not be discussed in this forum; however, if ************************ wishes to discuss his accounts, he may contact the firm directly.Review fromCharles Y
Date: 02/03/2024
1 starFile Number: 20-175072 Court File Number: 27-CV-22-18814 You provided my employer with an amount to deduct they deducted and remitted that amount. Why is there still an outstanding balance? Why didn't you just give them the correct amount to begin with? Plus you will not accept payment from me?Messerli & Kramer
Date: 02/05/2024
************** has been provided numerous opportunities to resolve this balance. On June 10, 2022, ************** paid the judgment balance but his payment was declined due to insufficient funds. Our office contacted ************** and advised him that the final payment check had bounced and that there remained an outstanding balance due. ************** indicated that a payment to resolve this balance would be made on September 09, 2022. On September 14, 2022, ************** called our office to indicate that this payment would be delayed until September 16, 2022. On September 28, 2022, ************** again indicated this payment would be delayed. On November 15, 2022, after receiving no payment or further correspondence from **************, judgment was entered against him in the amount of $150.83, in court case number 27-CO-21-1629, by the Hennepin County Conciliation Court. On November 17, 2022, ************** contacted our office and was advised that no payment had been received to settle the balance on this file. On January 25, 2023, ************** mailed our office a letter disputing the balance on this account, indicating that he had settled this matter via money order. In a call from ************** to our office on January 30, 2023, our office again advised ************** that no payment was received and ************** informed our office that he would cancel the prior payment and send in a new payment to resolve the balance on his file. On May 17, 2023, after receiving no payments, our office called ************** to advise him that a balance remained outstanding on this file, however ************** terminated the call prior to any discussion of the account. Our office mailed several garnishment notices to ************** from the date of entry of judgment in November of 2022, yet no payment has been received from ************** since May of 2022. On October 23, 2023, a Garnishment Summons was served upon your employer, listing the outstanding judgment balance at that time of $202.61. On November 08, 2023, our office received a garnishment payment of $202.61. In the time between the Garnishment Summons and the received payment, statutory interest and court costs had accrued, leaving a remaining outstanding balance due. At this time, there remains an outstanding judgment balance of $123.26. Respectfully, we provided ************** with ample opportunity to resolve his outstanding debt owed to our client.Review fromRebecca N
Date: 01/17/2024
1 starI have never worked with such an unprofessional company in my life. The staff ************************* hung up on me when I asked for written information. After being hung up on I spoke with his supervisor who repeatedly told me this was a "recorded line." I don't care if it's a recorded line as I did NOTHING wrong. The supervisor was passive aggressive and then refused to discuss any details of why they were contacting me, after I requested written correspondence multiple times. He then proceeded to tell me he couldn't discuss details because he couldn't "give legal advice." I am not an idiot and would never ask for legal advice from a call an entry-level center employee. So there was ZERO resolution regarding the staff that hung up on me. Obviously, if a company has a 1/5 star review rating the company is a joke and their staff in the ********, ********* office are inept. (My guess is that most of there staff don't even know what that means.) To threaten me with a lawsuit after attempting to recover financially from a worldwide pandemic is ridiculous. They also reported that they have been attempting to contact me via mail; they didn't even have my correct address. So again, your pathetic, unprofessional staff and your laughable excuse of a law firm needs to DO BETTER , especially when you can't even get a rating higher than one star. As I write this review, I am highly amused at the joke of a company that you are.Messerli & Kramer
Date: 01/22/2024
Ms. ******** concerns are in regards to communications with our office. ******************************************* represents ****************, the plaintiff in a legal action against ******************. As such, ****************** is neither a customer nor a client of ours. On January 17, ****************** called our office to discuss her account. After ****************** refused to provide information to confirm her identity to the representative, the call was terminated. She again called our office and spoke with a supervisor and agreed to confirm her identity. ****************** was advised that all consumers must authenticate their identification on every call prior to discussing personal financial information to ensure that no personal financial information is disclosed to an unauthorized third party. We invite ****************** to provide us with her current address so we can ensure that she receives all future legal documents in this matter. Additionally, ****************** may visit our payment portal, at www.mkbillpay.com, to voluntarily resolve the outstanding balance due on her account in lieu of litigation.Review fromAngi G
Date: 11/10/2023
1 star***ck this company. I have been trying to get on my feet again since COVID and all this company has done is knock me down. You think your going to get my to pay the extra 600 you add on to my debt. The * is wrong with you. Im a single parent, the holidays are coming up and Im living paycheck to paycheck. You guys are scum. Im a debt collector and I treat my clients so much better. I hope this company ends up closing down and all the people working their end ** in debt and see how hard it is to get back on your feet!Messerli & Kramer
Date: 11/14/2023
RE:Midland ****************** **** v ******************************* Our File No.: 22-115688 ******************************************* P.A. is a law firm that was retained to represent the Plaintiff in a court action commenced against ***********************************. As such, ********************** is neither a customer nor a client of ours. ********************** was served with a Summons and Complaint on June 27, 2022. Judgment was entered against ********************** and in favor of our client on November 06, 2023. Our office is proceeding with post-judgment remedies at this time. No further discussion of Ms. ********** file will be discussed in this forum.Review fromBrandon A
Date: 10/15/2023
1 starBunch of scum bags. They use loopholes and technicalities to steal money from you and they threaten you.Messerli & Kramer
Date: 10/27/2023
******************************************* is a law firm that has been retained in a legal matter between our client and Mr. ******************** As such, ****************** A is not our customer not our client. Judgment was entered against ****************** A and in favor of the firm's client on October 05, 2015. We are proceeding to enforce post-judgment remedies against ****************** A following the entry of the 2015 judgment. Additional discussion of ****************** A's file will not take place in this forum.Review fromJoseph K
Date: 09/23/2023
1 starGot a certified letter from them today. Has my girlfriends name listed as have a debt. She has never lived in ********* period. Last address listed for this lady was in *********. Social security numbers not even close. But sent me papers so they could garnish this person pay check. No contact to verify some one. They just going on a witch ****, no idea how they even assumed they are the same person. Pretty sure they can trace her employment and find out where she works. Being a single owner LLC with no employess or payroll even for me. Incompetent company for sure. I'll contact the credit card company and complainMesserli & Kramer
Date: 10/27/2023
******************************************* is a law firm and Mr. **************** is neither a customer nor a client of ours. We invite ****************** to contact our office using the information provided in the Garnishment Summons that was mailed to his business so the file in question can be appropriately updated.Review fromGordon B
Date: 08/12/2023
1 starThey started garnishing wages and had set 220-250$ per check to remedy a debt that isn't even being reported as current or any of the money they're taking ***** being deducted from my owed debt on my credit reports. I called to make payment arrangements and was told I was all set only to see they have taken my pay again after being told they wouldn't and being sent documents stating that I would be paying on my own. These guys are horrible and need to get shut down. Speaking to a lawyer already about what to do since they have technically breached the contract we set up. This company is a horrible one and in no way professional.Messerli & Kramer
Date: 08/30/2023
RE:LVNV Funding LLC v. ******************************* Court File No.: 51CIV22-000762 Thank you for your inquiry regarding this matter dated August 12, 2023. We appreciate the opportunity to answer your questions. ******************************************* **** represents LVNV Funding LLC, a Plaintiff in a court action commenced against **********************, who is not our customer, nor our client. Mr. ********** concerns relate to a garnishment of his wages. Judgment was entered against ********************** on August 15, 2022 in the amount of $1,128.03 in LVNV Funding LLC v. *******************************, court file number 51CIV22-000762. ********************** was served with a wage garnishment summons on May 31, 2023, by the Pennington *********************** The specifics related to the court proceeding will not be reiterated in this forum.Review fromTrina R
Date: 08/11/2023
1 starThey are absolute scam artists. They say it's their choice to get a lein against a bank account or go to your employer. Then the next representative says different that they can't do that. Funny how I have been with the same employer for 5 years and they definitely do not do their due diligence in any form of the matter. But they are happy to extort money from people and constantly refuse a settlement offer and will only accept fax or snail mail this is the 20th century and they refuse to get with the times. They know that snail mail is slow and can be lost so they can tack on more and more fees that are outrageous!Messerli & Kramer
Date: 08/30/2023
RE:Midland Funding LLC v. ********************* (*******) Court File No.: 51CIV21-001508 Thank you for your inquiry regarding this matter dated August 11, 2023. We appreciate the opportunity to answer your questions. ******************************************* P.A. represents Midland Funding LLC, a Plaintiff in a court action commenced against ************** (*******), who is not our customer, nor our client. Ms. ****** concerns are about a wage garnishment and bank levy. ************** was served the Summons and Complaint on November 16, 2021, and our client proceeded to obtain judgment on January 26, 2022, in the amount of $1,192.95 in Midland Funding LLC v. *************************, court file number 51CIV21-001508. A bank garnishment was served on ************** on August 22, 2022, by the Pennington *********************** and again on January 03, 2023. The judgment accrues interest pursuant to SDCL 54-3-5.1. The specifics related to the court proceeding will not be reiterated in this forum.Review fromJeremy M
Date: 04/14/2023
1 starAbsolute thieves. This firm uses to legal laws to perform illegal tactics in collecting debts. Every time there is a complaint on them, they deny it. I was never served any legal paperwork after a garnishment was levied against me. They too $1200 from my bank account, and I received no prior notice. No notice of the judgement, no notice of the garnishment to my accounts. When collecting a debt, they have incorrect information and still some how legally get their money. There needs to be a class action lawsuit brought against them that will put these thieves out of business. Once my garnishment is paid in full, the past debt better be taken off my credit and be labeled paid in full. I will be contacting my state's Attorney General and personal legal representation to have this matter truthfully cleared up and right.Messerli & Kramer
Date: 08/30/2023
RE:LVNV Funding LLC v. ******************************* Court File No.: SCSC178261 Thank you for your inquiry regarding this matter dated April 2023. We appreciate the opportunity to answer your questions. ******************************************* **** represents LVNV Funding LLC, a Plaintiff in a court action commenced against ******************, who is not our customer, nor our client. Judgment was entered on June 9, 2020 in favor of LVNV Funding LLC in the amount of $3,215.19. ****************** has not satisfied the judgment. A garnishment was sent to the Pottawattamie ****** for execution to satisfy the judgment.
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