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Find a Location

All Star Carpet Cleaning MN LLC has 1 locations, listed below.

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    Business ProfileforAll Star Carpet Cleaning MN LLC

    Carpet and Rug Cleaners

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by All Star Carpet Cleaning MN LLC  this company is a family-owned Carpet cleaning company that is certified with IICRC for Commercial and Residential Carpet Cleaning

    Business Details

    Location of This Business
    4649 Portland Ave, Minneapolis, MN 55407-3551
    BBB File Opened:
    1/21/2020
    Years in Business:
    7
    Business Started:
    5/11/2017
    Business Incorporated:
    9/27/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Hamza Alhabarneh, Owner
    Contact Information

    Principal

    • Hamza Alhabarneh, Owner

    Customer Contact

    • Hamza Alhabarneh, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adrienne F

    1 star

    04/16/2022

    All Star was contracted to clean my mattress through my warranty company. Hazma entered my home, refused to take off his shoes or use covers, and then proceeded to roll up my rugs and pick up personal items that I explicitly asked him not to touch. I was standing right there and asked to move them myself. He completely ignored my words. I explained I did not want a stranger (I had met him 5 min before) touching my things. I could move them as I was in the room! He was very offended that I called him a stranger, argued that this company had been around for 25 years (sorry, I dont care, I dont know you), and packed up and left. I attempted to reach ******* who was not answering the phone. When I finally reached her, she told me that Hazma said I kicked him out! I explained what happened and she promised to call me back. Its been 2 days now and I havent heard anything. I would never recommend All Star.

    All Star Carpet Cleaning MN LLC Response

    04/18/2022

    ******** this is not true - We didnt have any connection with you, we asked the technician to leave and they did. we were hired by another company to come clean your mattress. Our techs said there was a lot of stuff on the bed and the offered to help you out moving it, like many customers we have assisted in the past, and you freaked out on them and were shaking angry and asked them to leave. We have addressed this with your warranty company that hired us and they told us they were going to reach out to you and get this handled. We were hired by a third party. Please stop sending reviews all over to defame our company. The warranty company said this was not the first time they had issue with you. We will take legal action if you keep spreading these lies around online. Thank you.

    Customer Response

    04/18/2022

    ******** as we spoke about this morning - the company that contracted us was supposed to reach out to you to resolve this matter and I am sorry they dropped the ball on this. Again if you need the number for the lady I have been in contact with, I am happy to provide that.As for our tech and the multitude of miscommunications and over steps that happened in your home we are truly sorry this happened and turned into a bad day for all parties.We have contacted you about making this right and we are waiting to hear back from you on what you feel is the best way to do so. We look forward to hearing from you.

    Local BBB

    BBB of Minnesota and North Dakota

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