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          K-Bid Online, Inc. has 1 locations, listed below.

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            Business ProfileK-Bid Online, Inc.

            Information Technology Services
            BBB accredited business

            Contact Information

            1400 County Road 29

            Suite 1030

            Medina, MN 55359

            Visit Website
            Email this Business
            (763) 479-3000

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            Customer Reviews

            2.29/5

            Average of 28 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/20/2012

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            K Bid Online, Inc., provides auction technology and an online auction venue used by independently owned auction companies (affiliates) to present their auctions to bidders. Auctions listed on K-BID.com are online only auctions.

            Business Details

            Location of This Business
            1400 County Road 29 Suite 1030, Medina, MN 55359
            Email this Business
            BBB File Opened:
            8/8/2016
            Years in Business:
            25
            Business Started:
            4/19/1999
            Business Started Locally:
            4/19/1999
            Business Incorporated:
            4/19/1999
            Accredited Since:
            4/20/2012
            Type of Entity:
            Corporation
            Business Management
            • Chris Schwartz, President
            • Becky Farniok, Customer Service Manager
            Contact Information

            Principal

            • Chris Schwartz, President
            • Becky Farniok, Customer Service Manager

            Customer Contact

            • Becky Farniok, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (763) 634-8230
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/24/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My account was disabled. I contacted k-bid and here is the response.C*****, Your account is closely tied to several household accounts that have been permanently disabled. Based on this, you will not be allowed to place bids on K-BID.com auctions. Thank you,***************************** I sent three emails and left one phone message to find out whats going on. No response yet. My account shows my invoices are paid up to date and Im the only one in my household with a kbid account so I need some clarification to make sure there isnt some identity fraud or theft taking place.
            Read More
            Read 2 More Complaints

            Customer Reviews

            28 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Amy S

            04/13/2024

            HORRIBLE, deceitful, lying, cheating, scam of a business. Auction house makes it nearly impossible to claim your winning items by creating impossibly small windows in which to pick them up, and charging exorbitant fees if you then can't show up during those times, or need your items shipped. The woman who does the shipping, Robin L********* is the biggest scammer of all, creating shipping invoices that are completely fabricated, wildly over the actual cost, and adding on numerous fees as well as a $10.00 cost per item for "her efforts." She has excuse upon excuse for why the shipping costs are so high, all of them lies. I will never, ever participate in an auction with this organization again. I was treated so, so badly and scammed out of a lot of money.

            K-Bid Online, Inc. Response

            04/15/2024

            Hello,

            We regret to hear of your disappointment.  As a technology venue for independent auction companies, we do not have any control over the costs for shipping items that you've purchased.  I do not see any attempt to contact our customer support regarding this issue.  This independent affiliate utilizes a 3rd party shipping partner, which is not a free service.  

            It appears there was a 5 hour window for removal, this is public information and was known to you prior to bidding.  We regret that you are disappointed, please feel free to contact our main support channels on our contact page if you've like to discuss further.  

            Read 27 More Customer Reviews

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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