About
Important information
- Additional Info:According to company policy, all Vivint sales representatives and installation technicians are required to wear an identification badge that has (a) their full name, (b) a photograph, and (c) a unique identification number that can be used to look up the individual on the Vivint website.
Overview
BBB Accreditation & Rating
Vivint Smart Home is BBB Accredited.
This business has committed to upholding the BBB Standards for Trust.
Why choose a BBB Accredited Business?BBB Rating
B+Reasons for rating
- 8,252 complaint(s) filed against business
About This Business
Vivint Smart Home is a security company that offers both residential and business services.
BBB Accredited Since: 8/7/2024
Years in Business: 19
Products and Services
Home Security, Senior Alert Systems, Business Security, 24/7 Security Monitoring, Security Cameras, Smart Home Products, Motion Sensors, Glass Break Sensors, Doorbell Cameras, Window Sensors, Door Sensors, Smoke Detectors, CO Detectors, Water Sensors, Playback DVR
Photos and Videos
Business Details
- Local BBB:
- BBB of Minnesota and North Dakota
- BBB File Opened:
- 10/21/2002
- Business Started:
- 12/13/2005
- Business Started Locally:
- 1/1/1999
- Business Incorporated:
- 12/21/1998
- Type of Entity:
- Corporation
- Alternate Names:
- Vivint
- Vivint, LLC
- Related Businesses:
- Smart Home Pros, Inc.
- Business Management:
- Ms. Carrie Jensen, Legal Assistant
- Mr. Dave Porter, CEO
Additional Contact Information
- Principal Contacts
- Ms. Carrie Jensen, Legal Assistant
- Customer Contacts
- Ms. Carrie Jensen, Legal Assistant
- Fax numbers
- Other Fax: (801) 765-5759
- Additional Phone Numbers
- Other Phone: (844) 534-5127
- Additional Email Addresses
- Complaint: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Vivint Smart Home accepts debit cards, credit cards, and third-party financing.
- Business Categories
- Security Systems, Burglar Alarm Systems, Security Cameras, Security System Monitors, Smoke Alarm Systems, Security Systems Consultants, Security Consultant, Security, Medical Alarms, Security Equipment, Automation Systems, Smoke Alarms, Burglar Alarm Systems - Dealers, Monitoring & Service, Smart Home Security
Latest Reviews
donna t
"So sorry i ever signed up. They don't tell you the full amount until you sign papers." ... Read full review