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      Country
          Country

          Find a Location

          DBS Residential Solutions has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • DBS Residential Solutions

              5116 Jean Duluth Rd Ste 300 Duluth, MN 55803-9752

              BBB Accredited Business
            • DBS Residential Solutions

              1584 93rd Lane NE Minneapolis, MN 55449

              BBB Accredited Business
            • DBS Residential Solutions

              6900 Shady Oak Rd Eden Prairie, MN 55344-3416

              BBB Accredited Business

            Business ProfileforDBS Residential Solutions

            Foundation Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.5/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            21 complaints closed in last 3 years

            15 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/18/2013

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            DBS specializes in basement waterproofing, foundation and crawl space repair, concrete lifting & leveling, basement finishing, and whole-home energy solutions.

            Products & Services

            EverLast™ Basement Wall Panels, PowerBrace™ Wall Bracing System, SmartJack® Crawl Space Supports, GeoLock™ Wall Anchor System, CleanSpace® Wall Poly, TripleSafe™ Sump Pump, SilverGlo™ Insulation, PolyLevel®

            Business Details

            This is a multi-location business.

            Find a Location

            DBS Residential Solutions has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • DBS Residential Solutions

                5116 Jean Duluth Rd Ste 300 Duluth, MN 55803-9752

                BBB Accredited Business
              • DBS Residential Solutions

                1584 93rd Lane NE Minneapolis, MN 55449

                BBB Accredited Business
              • DBS Residential Solutions

                6900 Shady Oak Rd Eden Prairie, MN 55344-3416

                BBB Accredited Business
              BBB File Opened:
              6/18/2012
              Years in Business:
              12
              Business Started:
              2/3/2012
              Business Started Locally:
              2/3/2012
              Business Incorporated:
              2/3/2012
              Accredited Since:
              3/18/2013
              Licensing Information:
              • CR692609
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              7:00 AM - 6:00 PM
              T:
              7:00 AM - 6:00 PM
              W:
              7:00 AM - 6:00 PM
              Th:
              7:00 AM - 6:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Bonnie Sundberg, Owner
              • Emily Kincheloe, Director of Marketing
              Contact Information

              Principal

              • Bonnie Sundberg, Owner
              • Emily Kincheloe, Director of Marketing

              Customer Contact

              • Bonnie Sundberg, Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/30/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Contract signed 06/02/2023 with a construction starting on 07/17/2023. DBS salesperson *********************** (face to face on 06/02/2023) stated the project to be complete in 3/4 weeks.Project Manager ****** along with other subcontractors also stated the project to be completed in3/4 weeks.DBS Residential Solutions along with project managers have the complete disrespect for the customer.The project was started on 07/17/2023 and now the project is still not complete as of 01/30/2023 Iam requesting DBS to provide a completion date and complete the project to my satisfaction.
              Read More

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rachel A

              11/13/2023

              They have been "working" on our basement project since March (that's when a third of our deposit was taken)... Officially started demolition in October. It's now on week 5 of work. They said they would be done and working together - flooring could go down as the electricians where here, etc. No one as even mentioned to us any of the items we need for the bathroom that's being installed in the remodel - like the vanity, our lights, the toilet. This is the worst company I've ever seen work with. They contact everyone out. They lie about timelines constantly. They have no idea how to communicate or even tell the truth. They don't actually understand how to finish a project. And they overall just paid too much to do a terrible job. They originally told us this project would take 7-10 days max. And here we are on week 5 with no end in sight .. How disappointing. I would never recommend this company to anyone

              Local BBB

              BBB of Minnesota and North Dakota

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