We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hearing Assistive Devices

Resound North America

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hearing Assistive Devices.

Reviews

Customer Review Ratings

1.25

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Frederick W

    Date: 09/14/2024

    My Resound receivers were replaced six months ago and they just stopped working again. The company refused to fix the problem and charged me full price $350 for new receivers. Unethical and poor service from a company that charged me $6,000 for the aids four years ago.

  • Jack R

    Date: 03/25/2024

    This is the worst company to buy from. Their reps are very bad. They should not be able to sell in *****************. It is the hardest company to work with. They refer you to their reps that in most cases have the worst business habits. I called my rep and they did not get back to me. It was over 2 weeks. Stay clear of this company. If I could give a zero star I would.

  • Harry B

    Date: 11/21/2023

    These are the worst hearing aids ever made. They don't fix any problems. If you send them back you may never get your hearing aids back the same year. Please I beg you don't buy these

  • Mary S

    Date: 04/12/2023

    Do not buy. Very expensive and only warranted for 1 year on battery charger and 3 years heating aids. Making a lot of money and so not stand behind their product. Most hearing devices from other companies have a 5 year minimum warranty.

Resound North America is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.