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          Maple Hill Golf Course has 1 locations, listed below.

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            Business ProfileforMaple Hill Golf Course

            Public Golf Courses
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/17/2001

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Maple Hill Golf Course states they offer golfing 

            Business Details

            BBB File Opened:
            2/21/2001
            Years in Business:
            46
            Business Started:
            1/1/1978
            Business Incorporated:
            8/16/1979
            Accredited Since:
            4/17/2001
            Type of Entity:
            Corporation
            Number of Employees:
            76
            Alternate Business Name
            • Maple Hill Golf Course, Inc.
            • Ivanrest Golf Center
            Hours of Operation

            Primary

            M:
            8:00 AM - 8:00 PM
            T:
            8:00 AM - 8:00 PM
            W:
            8:00 AM - 8:00 PM
            Th:
            8:00 AM - 8:00 PM
            F:
            8:00 AM - 8:00 PM
            Sa:
            8:00 AM - 8:00 PM
            Su:
            8:00 AM - 8:00 PM
            Business Management
            • Mr. Jason Sanchez, Managing Employee
            Contact Information

            Principal

            • Mr. Jason Sanchez, Managing Employee

            Customer Contact

            • Mr. Jason Sanchez, Managing Employee
            • Ms. Deb Hart, Secretary
            • Mr. Andy Kitchen, President
            Additional Contact Information

            Fax Numbers

            • (616) 538-1855
              Primary Fax

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/02/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Placed an order on may 25th. Once given a tracking number, it said the order was cancelled by the shipper. I spoke to an employee and he said this is because the did not have have the club and need to ship It from the manufacturer even though I paid for priority shipping. He said I would be given an updated tracking number soon from the manufacturer. I still have not received this and have not heard back from this company as I continue to email them.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Steve S

            02/16/2024

            I really have a hard time understanding customer reviews that are excellent. Let me state clearly here that I write this review with reluctance.Whoever is in charge of answering customer questions is asleep on the job. Not once in many repeated calls to them have I been able to speak directly with someone. What I get is a recorded promise to respond within 24 hours. Giving them the benefit of the doubt I waited 72 hours before sending another email to them. A rep by the name of ***************** finally replied and I stated my question in a reply email. Its been nearly a week without a reply from him.I even took the time to write to them about the importance of customer relations. As a former chief executive myself, I know the importance of maintaining image with goods and service beyond the sale.Cost of purchases are certainly important. Good communications through PR goes to the heart of wanting to return for fair treatment. I expected more from a family owned operation. If you are guiding your purchases by price point, MH is competitive. If your encounter a problem or want a concern addressed, dont expect service after the sale. S. T. *********

            Local BBB

            BBB in Western Michigan

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