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Business Profile

RV Dealers

General RV Center
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for General RV Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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General RV Center has 19 locations, listed below.

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    Customer Review Ratings

    1.21

    Average of 92 Customer Reviews

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    Review Details

    • LaReese B

      Date: 08/17/2022

      Worst **************** Ever. We purchased our ** at General ** in ***** at the beginning of April and thanks to *********************** and *************************, the sale was done easily. On our way home from ***** we found problems with our 2016 Motorhome and was told by ***** that we could take it to General ** in ******* for Warranty repairs. I do have ******************* The people in ******* are horrid. The 1st Service Tech we dealt with said most of the issues were not covered under warranty and to get the overhead bunk fixed we would need to come back or leave the ** for an indefinite amount of time. On May 13th my husband suffered a stroke and was not allowed to drive for 30 days. We made and appointment and **** was the Technician who helped us. He was awesome. However we were told my Warranty had expired and I would have to pay out of pocket for any work. The following week we were told to come and get the ** as it was ready for us. Enroute home, the overhead bunk disengaged and slipped out of the brackets. BJ the service manager yelled at me and my husband on the phone and accused us of stealing our ** and not paying for any service charges. This is just the tip of the iceberg. Will never do business with ******* again.

    • ROBIN G

      Date: 08/12/2022

      Poor **************** skills. I purchased a Jayco Eagle in 2020 . Our fridge stopped working ( warranty was still valid ) the customer service area failed to submit a timely claim to manufacturer. General RV has had our trailer 3 months now and no resolution. They fail to return any calls. Service Manager will not ************* or return calls. I have enlisted the help of the trailer manufacturer Jayco but still no resolution.

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