About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 7/9/2010
Years in Business: 25
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Michigan
- BBB File Opened:
- 4/12/2004
- Business Started:
- 1/1/2001
- Business Started Locally:
- 1/1/2001
- Business Incorporated:
- 4/5/2010
- Type of Entity:
- Corporation
- Business Management:
- Ms. Cheryl Ray, CEO
Additional Contact Information
- Principal Contacts
- Ms. Cheryl Ray, CEO
- Customer Contacts
- Ms. Cheryl Ray, CEO
- Fax numbers
- Primary Fax: (775) 665-6526
- Additional Phone Numbers
- Other Phone: (248) 634-7183
Additional Information
- Payment methods
- American Express
- Apple Pay
- Discover
- Google Wallet
- MasterCard
- Visa
All major credit cards, ACH- Refund and Exchange Policy
Products damaged in shipping or with any manufacturer's defect must be refused at the time of delivery or noted damaged on delivery receipt for replacement or refund. The two mold lines are a characteristic of fiberglass flagpoles. They are not a manufacturer defect.
All returns must be authorized (RMA) in advance by the Seller within (10) days of receipt. or it will not be processed. Buyer must pre pay all freight on authorized returned goods. Freight damage claims resulting from the return shipment are the responsibility of the buyer. Products returned for any other reason will be subject to a refund within 7 days of delivery and inspection however, a 20% restocking fee will apply or original shipping cost and 5% credit card processing fee, if applicable.
A 5% processing fee applies to any cancelled order, even if it has not yet shipped out, and a 20% restock fee may apply. All custom orders including: custom color flagpoles, steel flagpoles, shoe base and tilting shoe base that are produced and then cancelled, are non-refundable- Business Categories
- Flag Poles, Flag Manufacturers
Latest Reviews
Stephen M
"I ordered new halyard rope on 2/7/26 and the order was confirmed. On 2/9/26 I got a notice that the label was generated by REMOVED." ... Read full review
William W
"Flagpoles Etc has been a friendly and responsive company in providing us a residential installation in 2022 and answering questions related to the capability of the installation to increase the flag size from its original design. Very happy with our interaction with this company."
Bob S
"Customer Support at REMOVED. is horrible." ... Read full review
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