See Hours
| Monday | 9:00 AM - 5:30 PM |
|---|---|
| Tuesday | 9:00 AM - 5:30 PM |
| Wednesday | 9:00 AM - 5:30 PM |
| Thursday | 9:00 AM - 5:30 PM |
| Friday | 9:00 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
About
Overview
BBB Accredited Since: 7/9/2010
Years in Business: 24
Payment methods:
All major credit cards, ACH
BBB Accreditation & Rating
About This Business
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Detroit & Eastern Michigan
- BBB File Opened:
- 4/12/2004
- Business Started:
- 1/1/2001
- Business Started Locally:
- 1/1/2001
- Business Incorporated:
- 4/5/2010
- Type of Entity:
- Corporation
- Business Management:
- Ms. Cheryl Ray, CEO
Additional Contact Information
- Principal Contacts
- Ms. Cheryl Ray, CEO
- Customer Contacts
- Ms. Cheryl Ray, CEO
- Fax numbers
- Primary Fax: (775) 665-6526
- Additional Phone Numbers
- Other Phone: (248) 634-7183
Additional Information
- Refund and Exchange Policy
Products damaged in shipping or with any manufacturer's defect must be refused at the time of delivery or noted damaged on delivery receipt for replacement or refund. The two mold lines are a characteristic of fiberglass flagpoles. They are not a manufacturer defect.
All returns must be authorized (RMA) in advance by the Seller within (10) days of receipt. or it will not be processed. Buyer must pre pay all freight on authorized returned goods. Freight damage claims resulting from the return shipment are the responsibility of the buyer. Products returned for any other reason will be subject to a refund within 7 days of delivery and inspection however, a 20% restocking fee will apply or original shipping cost and 5% credit card processing fee, if applicable.
A 5% processing fee applies to any cancelled order, even if it has not yet shipped out, and a 20% restock fee may apply. All custom orders including: custom color flagpoles, steel flagpoles, shoe base and tilting shoe base that are produced and then cancelled, are non-refundable- Business Categories
- Flag Poles
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.