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About

About This Business

Five Star Bath Solutions offers top-tier materials and expert bathroom renovation services, prioritizing quality, efficiency, and respect for your space. Whether you’re seeking simple updates or complete transformations, Five Star Bath Solutions brings professional expertise to deliver stunning bathroom makeovers. Enjoy benefits like exclusive installation techniques, a vast selection of products from reputable manufacturers, and comprehensive warranties. Our process includes no-pressure consultations, same-day detailed quotes, and flexible financing with approved credit. With clean, efficient installers and 1-day installation options, we deliver a seamless experience using anti-microbial, anti-mold products for lasting beauty. Request your free, no-obligation estimate today.

BBB Accredited Since: 7/10/2024

Years in Business: 8

Business Details

Local BBB:
BBB of Michigan
BBB File Opened:
2/13/2023
Business Started:
2/24/2017
Business Incorporated:
2/24/2017
Type of Entity:
Corporation
Business Management:
Dean Hartley, Owner

Additional Contact Information

Principal Contacts
Dean Hartley, Owner
Customer Contacts
Tracey Prociw, Company Contact
Additional Phone Numbers
Other Phone: (586) 600-8470
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods

Cash or Check

Major Credit Cards

Easy Financing Options for Most Credit Types

Refund and Exchange Policy
At Five Star Bath Solutions, we prioritize quality and customer satisfaction by carefully adhering to your contracted project specifications. As your project progresses, if any additional changes or costs arise, we’ll provide a change order outlining the details and securing your approval before moving forward. Given the customized nature of our construction work, refunds and exchanges are generally not applicable once materials are ordered and installation has begun. However, our commitment doesn’t end upon completion. Every project comes with a comprehensive Lifetime Warranty, offering you peace of mind in knowing that any warranted issues will be promptly addressed.
Business Categories
Bathroom Remodel

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