Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

Ivy and Fig

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

About

Important information

  • Additional Info:

    In June 2019 the business' ownership changed. Prior to ownership change, the business had been the subject of complaints. The current owners have advised that they purchased the assets but not the liabilities of the business, and have claimed no responsibility for proving refunds owed by the previous owners. You can see the prior business' Business Profile at https://www.bbb.org/us/il/glendale-hts/profile/online-retailer/ivy-and-fig-0654-90013528.

     

     

About This Business

It’s our belief at Ivy & Fig that quality fashion doesn’t require animal products like leather or fur.

We have committed ourselves to building quality bags and wallets out of vegan materials so that you can look good and feel good. It’s our responsibility to work to make our products and packaging with cruelty free and sustainable materials.

Years in Business: 8

Business Details

Local BBB:
BBB of Michigan
BBB File Opened:
8/8/2019
Business Started:
11/3/2016
Business Started Locally:
11/3/2016
Type of Entity:
Corporation

Additional Contact Information

Principal Contacts
Todd Norton, Partner
Customer Contacts
Todd Norton, Partner

Additional Information

Payment methods
Visa, Mastercard, American Express, Paypal, Stripe
Refund and Exchange Policy

If anything isn’t as expected, or yousimply change your mind, we offer FREE returns on all orders within 60 days ofdelivery.

Any return requests for damaged products made beyond 60 days will bemanaged on a case by case basis.

Business Categories
Online Retailer

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.