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- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Notice of Intended Action (NIA) to iDrive Academy, LLC
The Michigan Attorney General's office (AG) has issued a Notice of Intended Action (NIA) to iDrive Academy, LLC. The Michigan Department of State (MDOS) requested the assistance following complaints from consumers alleging iDrive engaged in deceptive business practices, used misleading marketing tactics, and failed to make refunds for driving classes that were paid for but never provided. iDrive is also accused of offering driver instruction to adult students whom it was not certified to instruct, as well as misrepresenting or falsifying course completion records. The AG's office claims these actions implicate several sections of the Michigan Consumer Protection Act. Read more about the NIA or file a complaint with the AG's office here: https://www.michigan.gov/ag/news/press-releases/2023/06/05/ag-nessel-warns-ionia-driver-education-provider-of-intended-action
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