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Business Profile

Womens Clothing

Xpluswear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Womens Clothing.

Reviews

Customer Review Ratings

1.06

Average of 62 Customer Reviews

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Review Details

  • Mary W

    Date: 06/16/2025

    I ordered from xpluswear about 10 days ago. They said the item would ship immediately. I sent email after email. No one answer. I needed this outfit for my husband's pastors appreciation. No answer. I'm done with them! Please don't order with this company. They're horrible@

  • Martha C

    Date: 06/06/2025

    I ****** I ordered a two piece outfit on May 2, 2025 for $79.00 and some change they took my money and I never got the outfit. And here it's June 6,2025 and still didn't get it.

  • STEPHANIE G

    Date: 05/15/2025

    I placed an order on April 30th and 30 min later I canceled the order I contacted them and I have been lied to multiple times that the order has been cancelled AND I WILL RECEIVE A FULL REFUND SINCE I CANCELLED WITHIN THE 24HR PERIOD but no one has refunded my $104.96 and the order is still stating waiting to be shipped. DO NOT ORDER FROM THIS COMPANY THEY ARE SCAMMERS

  • ANITA J

    Date: 05/08/2025

    SAVE YOUR MONEY!!!
    DON'T BELIEVE THE PICS!
    FRAUDULENT SITE!!!!
    Ordered 2 dresses totaling $99.98 paid with a credit card on 4/19/25. Today is 5/8/25 & I haven't received ANYTHING/any words yet.
    FRAUD ALERT! FRAUD ALERT! FRAUD ALERT! FRAUD ALERT! FRAUD ALERT! FRAUD ALERT! FRAUD ALERT!

  • DeTrae W

    Date: 05/06/2025

    I ordered a beautiful formal gown and what I got was a Halloween costume. It took about 6 weeks to come and was definitely a joke at $79.99. I refused a portion of a refund, but paid to have it shipped back. They kept pacifying me with messages that they were working on it. After a few weeks of that, I finally disputed the charge on paypal which was denied because it was 30 days past the delivery date. DO NOT PATRONIZE THEIR BUSINESS!

  • Nellie M

    Date: 03/12/2025

    I ordered a dress for my 40th Birthday photo shoot on Feb 6th its March 12th still no dress. I did send an email about my shipment they send me some bogus email about the shipment. Ughhh, so frustrating! Then they don't refund any money. No sympathy that I didn't have a photoshoot because my dress never arrived. Terrible company. Horrible customer service skills and communication.

  • Charlene S

    Date: 11/08/2024

    This business is not reputable. They sent me a damaged dress and charged my credit card. I sent a plethora of emails and there has been no response. I requested my money back and they refuse to answer. Why isn't there a number to call them? They are scammers. My review of Xpluswear is poor. They don't deserve any stars.

  • Anita P

    Date: 10/16/2024

    This company only offered 30% of my money back for 2 dresses in perfect condition but one would not zip shut and the other needed a bunch of tailoring work.

  • Angela A

    Date: 10/10/2024

    I placed an order on September 24, 2024. The company canceled the order immediately after receiving the money and the transaction cleared on the same day. It has been almost a month and I have not received a refund, although their email said they would be in touch about the refund. There was no explanation for the cancellation. This company is a scam and a fraud. DO NOT ORDER FROM THEM. This site needs to be shut down.

  • Vonda B

    Date: 09/14/2024

    I read different reviews and did see that their have been issues with this company. My experience was the same. Ordered this very elegant dress and when I received the product it looked nothing like the photo. When I contacted them for a refund they wanted me to send photos of THEIR product thrn they tried to barter with me. They offered for me to get a partial refund if they paid the return shipping. The amount suggested was insulting. They offered for me.to keep it and receive a credit towards future purchases or to return for "full refund" if I paid shipping cost. I opted for full refund and had to request the return address several times. They finally provided me with the information and instructions. They wanted pictures taken of: the return slip you were to download and fill out and thr tracking number. That part of the process happened and I was surprisingly refunded BUT it was partial. When I contacted them they said they keep the shipping fee (which I paid for at the initial order). So overall I should have kept that ugly dress. They have set it up by design that you basically will walk away in the hole when they send inferior products because between three return shipping and my original shipping payment , it.equalled the partial refund. They never have to worry about by business again. I won't gamble with my money. Too many people say you may not get what looks like what you ordered. This is sad. They know their products. I will.stick with the foreign companies that have a proven record.

Xpluswear is NOT a BBB Accredited Business.

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