Business ProfileforMotorMax of GR

Discovered severe infestation of bed bugs in used car post-purchase, rendering it unfit for use or sale to a customer. Paid $13,300 for the car on 11/24/2023 , and traded in a car they gave $1,200 credit for. I have the paperwork.A week after purchase, discovered my first bed bug (ever), from the car. After some research, I realize my home, my friends' homes, and anywhere else I've been after driving are *already* at risk.Leave messages at the dealer the next two days, no response. Catch in person with one of the calls and I hear that they "Don't think it makes sense, but they're willing give the money" (I asked for $250 to cover paying a professional to take care of the car, which ended up being completely ineffective) - so, they had received my message but not called me back. They did give me $250, and said nothing about whether they knew about the bugs beforehand, or might refund, or were shocked to have sold a car in that condition. Simply said they had dealt with bedbugs before and it *****, and gave me the money. I've since tried to deal with the infestation through multiple DIY methods, and have documented my efforts. . Now, three months later, I'm sick of checking my clothes every day when I come in, and not being able to relax while driving or coming home. I didn't consider returning the car earlier because I believed they'd simply resell it to someone else, or that I would have to fight to be treated fairly (as I am now), and my sister's car was having trouble so we needed to have one operational. I have a statement confirming heavy infestation on 12/3/23 from the exterminator. I'm seeking full reimbursement for the car, dealer fees, trade-in, and my other DIY methods (<$150 total for DIY)They committed to provide me a usable car, and gave a buyers guide on possible risks of purchasing a used car, with no mention of bed bugs anywhere. I called them this week asking for a refund, and they have simply ignored my message.