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Find a Location

XYZ Motors has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • XYZ Motors

      4855 52nd St SE Grand Rapids, MI 49512-9701

      BBB Accredited Business

    Business ProfileforXYZ Motors

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/30/2019

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    XYZ Motors, LLC states they offer used car sales. 

    Products & Services

    This company states they offer used car sales.

    Business Details

    Location of This Business
    4855 52nd St SE, Grand Rapids, MI 49512-9701
    BBB File Opened:
    5/17/2018
    Years in Business:
    8
    Business Started:
    3/1/2016
    Business Incorporated:
    11/20/2015
    Accredited Since:
    4/30/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    10:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Blake Baker, Owner
    Contact Information

    Principal

    • Mr. Blake Baker, Owner

    Customer Contact

    • Mr. Blake Baker, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Purchased via loan 9/12/2022 for $16,500.Late last year I purchased a used vehicle on 9/12/2022 from XYZ motors. Had CEL come on not even 1 month of owning the vehicle. Called dealer and they suggested taking the car to Velocity Motors to have it checked and serviced. Well Velocity Motors could not fix the issue so dealer ate the cost of inspection and diagnosing. Velocity Motors then referred me to ************ Motor Car. After diagnosing and taking the engine apart to find the cause of injector 4 not working was told it needed a new ECM/Computer. Cost me $4,500 dollars and took a few weeks to source the part. Paid out of my pocket and dealer offered $1,000 towards the repair cost. Car ran great for another month before it left me stranded downtown. Updated the dealer and was told to have it rechecked at GR Motor since it could be related to the work that was previously done there. Well it was not related and GR Motor determined there is no compression on cylinder 5. Now I will again need to pay 5K+ just to take the head off, diagnose and see what can and cannot be done to fix this new issue along with costs. I was told it could be anything from a burnt valve to actually needing to replace the entire engine! At which point none of the money spent in diagnosing would go towards the engine repair. I am beyond frustrated. Other than the first week of enjoying the vehicle this has turned into a financial and personal nightmare for the past 7 months. I would definitely suggest a "Buyer Beware!" when thinking about a vehicle purchase from this place. Especially after reading all the 1 star and 2 star ****** Reviews. I am still emailing the dealer any and every update that I get. I feel stuck with no way out. I have since had a conversation with the dealer and ****** basically told me I knew what I was buying as the car is a 2008. I told him that I did not know.Update. So I am being quoted for a new engine. $15k total. Unreal. A grand shy from the selling price.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joseph I

    5 stars

    02/26/2023

    Amazing people at xyz motors makes buying a new vehicle easy and fun. Their new indoor lot is amazing. Shop for a car without freezing in the Michigan winter. 100% recommend!

    Local BBB

    BBB in Western Michigan

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